Box GenieBox Genie helps brands create unforgettable unboxing experiences with high-quality, custom corrugated packaging. From custom mailer boxes and shipping boxes to product inserts and more, we make packaging that protects, impresses, and delivers.
Box Genie (boxgenie.com) has 146 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Shipping & Logistics · Columbia, Missouri
Excellent
Shipping & Logistics · Harrisonville, Missouri
Excellent
Shipping & Logistics · Creve Coeur, Missouri
Excellent
Shipping & Logistics · Kansas City, Missouri
Excellent
146 approved reviews, newest moderated first
Ray
Great customer service to help every step of the way! Maggie was amazing.
Response from Box GenieAug 4, 2025
Hi, Ray! Thank you for the kind words! We take great pride in our customer service, and Maggie and the whole team are thrilled you chose Box Genie for your custom packaging needs. Thanks, The Box Genie Team
Michael J.
This was our first time reordering after we used up our initial supply of mailer boxes from Box Genie (from 2023). Both times, our whole team has been very happy with the service, price, and quality we get from Box Genie. The reordering process was almost effortless...just a few clicks and our next shipment was already on its way to production.
Response from Box GenieAug 4, 2025
Hi, Michael! We’re so glad to hear your reorder went smoothly, and we truly appreciate your continued support! If you’d like to share your custom box journey with our community, tag us on Instagram (@box_genie). We’d love to see it! Thanks, The Box Genie Team
Olivia M.
I was very well taken care of. They sent me a sample kit and I was very pleased with the quality and selection of boxes and styles. They genuinely want to ensure that every customer is taken care of and pleased with their product in a timely manner.
Response from Box GenieAug 4, 2025
Hi, Olivia! Thank you for the kind review! We're so glad to hear that our box styles met your expectations. If you ever need anything before your next order, don’t hesitate to reach out. We’re always happy to help! Thanks, The Box Genie Team
Alexander F.
Our company logo was off centered on the front of the box. We emailed and they responded saying it’s within their tolerance. It is not within our tolerance to have our brand and the first impression when customers receive product to be wrong.
Response from Box GenieJul 17, 2025
Hi, Alexander. Thanks for your feedback. We understand how important presentation is for your brand. As previously explained, your logo was printed within our defined production tolerance, which we apply consistently across all orders to ensure quality and fairness. While we understand this may not align with your internal standards, it does meet the specifications we clearly outline. That said, we value your business and would be happy to offer a complimentary mockup sample on a future project as a courtesy. Thanks, The Box Genie Team
Eric
Perfect boxes. Exactly what I was looking for.
Response from Box GenieJul 15, 2025
Hi, Eric! Thanks for the kind words. We're glad yoru boxes turned out perfect and can't wait until your next project! Thanks, The Box Genie Team
Peggy Garay S.
I worked with Lynn who was so extremely helpful and made the process of ordering and purchasing very simple. I provided her with the artwork for our packaging and she provided the proofs, and the order was placed. Now just waiting for the final project to arrive.
Response from Box GenieJul 15, 2025
Hi, Peggy! Thank you for the kind review. Lynn and the team greatly appreciate the chance to partner with you on your custom box project. Eager to hear your feedback on the final product! Thanks, The Box Genie Team
COURTNEY A.
Easy to work with, great communication, (Lynn is the best) and lead times!
Response from Box GenieJul 8, 2025
Hi, Courtney! Thank you for the kind words. Lynn and the team value our packaging partnership with you. We already can't wait until your next project! Thanks, The Box Genie Team
Cameron C.
It was easy to use my custom design on their template. Proof was done in a timely manner, as was turn around time. The end result is that my customer loves to see this box arrive-it’s unique, bright, and happy.
Response from Box GenieJul 1, 2025
Hi, Cameron! Thanks for your kind words. We're happy to hear that your customers are enjoying the box just as much as we did crafting it. We're always here for you when you're ready for your next project! Thanks, The Box Genie Team