Box GenieBox Genie helps brands create unforgettable unboxing experiences with high-quality, custom corrugated packaging. From custom mailer boxes and shipping boxes to product inserts and more, we make packaging that protects, impresses, and delivers.
Box Genie (boxgenie.com) has 146 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Shipping & Logistics · Columbia, Missouri
Excellent
Shipping & Logistics · Harrisonville, Missouri
Excellent
Shipping & Logistics · Creve Coeur, Missouri
Excellent
Shipping & Logistics · Kansas City, Missouri
Excellent
146 approved reviews, newest moderated first
Nestor V.
Love the custom boxes you guys made for us. They are sturdy, bright and our customers are going to love them. Thank you sincerely!
Response from Box GenieSep 4, 2025
Hi, Nestor! Thank you for the kind words. Our team is so glad that you love your custom mailer boxes made with Box Genie. Follow us on Instagram (@box_genie) for the latest community stories. Thanks, The Box Genie Team
Christine Ciana C.
I must have talked to a DOZEN box companies before I found Box Genie! They wanted to charge for the design, didn’t have good English skills or just didn’t respond!! Then I found LYNN!!! 🥰🥰🥰 She admitted she wasn’t a designer but said she’d HELP ME the best she could!! We designed a simple box and I LOVE IT! Now, they don’t have fancy options (like foil, etc.) but I keep coming back for the SERVICE! Highly recommend!!
Response from Box GenieAug 21, 2025
Hi, Christine! Thank you for the kind words. Lynn is the best! Our team really enjoys working with her as much as you do. Thank you for joining the Box Genie community and trusting us with your custom box packaging. We appreciate you! Thanks, The Box Genie Team
Brian
Poor quality
Response from Box GenieAug 18, 2025
Hi, Brian. Thank you for your feedback. Our team reached out to you last week regarding the quality of your box order, but we haven’t heard back yet. We’d value the chance to learn more about your experience and work toward a solution. We hope to hear from you soon. Thanks, The Box Genie Team
John
Easy online directions
Response from Box GenieAug 12, 2025
Hi, John! Thanks for your review! We’re glad to hear you found our custom box design studio intuitive. Our team would love to see your finished boxes. Just tag us on Instagram (@box_genie)! Thanks, The Box Genie Team
AJ S.
Lynn Brown is always helpful and works hard to provide the specs and price we need for every project. We will continue to use BoxGenie because of the quality customer service.
Response from Box GenieAug 11, 2025
Hi, AJ! Thank you for the kind words. Lynn and the team enjoy working with you very much and always look forward to your packaging projects. Thanks, The Box Genie Team
Morgan
customer service was prompt, helpful, and open to both phone and email conversations.
Response from Box GenieAug 6, 2025
Hi, Morgan! Thanks for the kind words. We are always here for you. :) Grateful for wonderful customers like you! Thanks, The Box Genie Team
Mary
chat was helpful. would like a downloadable template to work with on photoshop.
Response from Box GenieAug 6, 2025
Hi, Mary! Thanks for your review. We're happy to hear that our team was easy to work with. I just wanted to let you know that you can download a template to work in programs like Adobe. I've linked an article explaining how to do so below. Hope that helps! https://www.boxgenie.com/blogs/news/packaging-dieline-box-template Thanks, The Box Genie Team
Nicole
I've been working with BoxGenie for years and am always so impressed with their level quality, care, and service.
Response from Box GenieAug 4, 2025
Hi, Nicole! Thank you so much for your continued support. We truly value our packaging partnership with you. Feel free to follow and tag us on Instagram (@box_genie). We’d love to see your boxes in action! Thanks, The Box Genie Team