Rafael C.
This service is such a SCAM
This service is such a SCAM. I got their service back in the beginning of November 2023. I got their infinite access plan for $60, which included the iPhone 15 pro. Since the beginning the service was kinda bad, calls would drop and their internet service (whether 5G or LTE would be slow, everywhere I would be speeds of 15-50mbs). That was their fast speed part of the service. Once I used up their 50gb like 10 days later. I could get 5mbs if I was lucky. Consequently, I decided to cancel service. Boostinfinite does an offer a 30-day money back guarantee (google Boostinfinite 30-day money back guarantee). I cancelled the service and immediately ported out at the 10 day mark. The very same day I sent the phone back to them (boost does not offer to pay for sending the phone back). I waited about a week after that, and my money did not come, so I called them. Boost representative told me it was on the way. Follow up a week later they charged my credit card again. Now, just yesterday they made a charge of ~$250. I called them they can't explain it, so they will take it 10 business days to give me my money back. Here is the thing. Boostinfinite is supposed to have refunded me already ~$241 from the 30-day money back guarantee and the money they charged me before (they haven't). Boost has not returned a single penny. I call and they keep giving me this useless ticket numbers, I say useless because when you call and give it to them they just ignore you. Now this people have almost $500 of my money, that I do not know if they'll give me back. I contacted my bank, and my bank will do an investigation but I do not know where that will even get me. My advice is not to use their service at all. There are cheaper and better options out there. If you do business with this company they'll do everything to keep your money and never give it back. Only good thing I could say about them is that their customer service is quick and they are really nice. However, is not even close to worth the hassle once you find out the service is crap. I kno already lost to them, but do yourself a favor and do n fall for this scam of a company!