Phil W.
Great Service !!!
Great service, friendly staff. Would certainly use them again.
Bookvip.com is an American travel agency headquartered in Miami, Florida with additional offices in Asia and Dominican Republic. The company is the leader in discounted vacation promotional packages and is also one of the fastest growing travel companies in North America serving over 1 Million customers per year. Bookvip.com offers 24 hour, 7 day per week service for its clients and are available before, during and after their trip. The company has an A+ rating with the Better Business Bureau and strives for 100% customer satisfaction. The company now has more customer video reviews than any other travel website in the world. The videos can be viewed on the Bookvip.com website under the navigational tab titled Customer Video Reviews. http://bookvip.com/sitereviews
Bookvip (bookvip.com) has 662 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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662 approved reviews, newest moderated first
Phil W.
Great service, friendly staff. Would certainly use them again.
Diana Marie C.
My husband and I were so apprehensive about booking our vacation through bookvip.com. Honestly, had we not known someone personally who had previously used bookvip, and had it not been for our lack of funds due to the fact that I was previously working as a health insurance specialist, and had been laid off twice in less than four months, we probably would have never thought to book a vacation through BookVip. We followed the directions to a T, and did everything that was asked of us, and our booking, trip, and travel were so seamless! I honestly think the bad reviews come from those who did not listen, and did not follow the directions. We never had to change our dates, so I cannot speak for that experience, and that could have changed our opinion. Did we have to sit through over a 90 minute sales presentation? Yes. Did we know about it up front? 100%! Would we do it again to save crazy money on our next trip? Absolutely! The reason why the sales presentation lasted longer than the 90 minutes was our own fault, we asked so many questions, and still ended up declining their offer. We did get to see another sister resort that was beautiful, and have a nice lunch while we were there. Talking to other guests who had paid full price, we literally saved thousands! We stayed at Secrets Silversands in Riviera Maya, and having stayed at numerous Sandals resorts in the past, we were very pleased with the quality of our stay! Thank you BookVip, we will definitely use you again!!!
Gary S.
I BOOKED A TRIP WITH BOOKVIP.COM TO THE FINISTERA IN CABO, MEXICO. THE PRICE WAS GREAT. EXCEPT THEY DONT TELL YOU BEFORE YOU PAY THAT YOUR PARTNER OR SPOUSE MUST LIVE TOGETHER FOR THE REASON YOU MUST AGREE TO LISTEN TO A 3 HR PRESENTATION WHEN YOU FIRST ARRIVE ON BUYING A TIME SHARE. ALSO THEY DONT MENTION THAT AT CHECK-IN THAT THEY WILL PUT A $1500 HOLD ON YOUR CREDIT CARD. AFTER BEING TOLD THIS AFTER PAYING ONLINE, ON THE PHONE I WAS TOLD THIS AND SINCE I REJECTED BOTH I WAS TOLD I WOULD HAVE TO STAY AT ANOTHER RESORT WHICH I REBUTTED. SO NOW THEY EMAILED ME TO REFUND MY MONEY BUT I ALREADY PAID FOR MY FLIGHT SO I NOW HAVE TO SCAMBLE TO FIND ANOTHER HOTEL
Response from BookvipJan 20, 2017
Hello Gary, Thank you for your email and your feedback . As of the owner of the company, I am proud in the fact BookVIP is the largest provider of promotional packages in the world. You can save up to save 70% of the retail rate on the promotional packages because the resort's are subsidizing the cost of the vacation in exchange for meeting their eligibility requirements and attending the no obligation 90 minute resort preview. If you compare the retail rate of Sandos Finisterra online you will see that you save over $1000 with our packages. All of the resort's requirements are listed at the bottom of each special hotel offer with the "Terms & Conditions" link as each resort has different requirements with only Sandos Resort's requiring a hold at checkin. We go over all the Terms & Conditions of the promotional offer before your charge is processed. We have over 2000+ verified customer reviews on Shopper Approved http://reviews.shopperapproved.com/bookvip.com/ and more actual customer testimonials reviews than any other travel web site http://bookvip.com/sitereviews Please dont hesitate to contact me with any other questions or concerns at [email protected] James Colligan Owner BookVIP.com
BEE V.
My spouse and I just cancelled our recently booked trip on BookVip because we just found out after speaking to one of their representatives that we DO NOT QUALIFY for this trip because of these reasons 1) We have already been to this hotel on many occasions [but never attended one of these long presentations] 2) This promotion is only for first time visitors 3) MUST Attend a 90 - 120 minute vacation ownership presentation at Krystal Cancun 4) You and your spouse MUST meet the AGE limitations (30 - 70 yrs old) and 5) You must meet the minimum income threshold (i.e. If legally Single Women 32-60 old with annual income of $45,000.00 USD or greater. 6) If bringing a guest, it MUST be immediate family member ONLY, not friends. Single women are not eligible for Group Travel. 7) Single men do not qualify.
Response from BookvipJan 12, 2017
Hello Bee Thank you for your email and unfortunately not everyone qualifies for the resort's promotional packages which is why we could not accept your business . As of the owner of the company, I am proud in the fact BookVIP is the largest provider of promotional packages in the world. You can save up to save 70% of the retail rate on the promotional packages because the resort's are subsidizing the cost of the vacation in exchange for meeting their eligibility requirements and attending the resort preview. All of the resort's requirements are listed at the bottom of each special hotel offer with the "Terms & Conditions" link. We have over 2000+ verified customer reviews on Shopper Approved http://reviews.shopperapproved.com/bookvip.com/ and more actual customer video reviews than any other travel web site http://bookvip.com/sitereviews Please dont hesitate to contact me with any other questions or concerns. James Colligan Owner [email protected]
Allison S.
This was my first experience with BookVIP and I will definitely be a return customer. Our accommodations were even better than we had hoped and we had the greatest time on our trip. The price made it even better, we were able to do more on the trip because of the amazing deal we got on the price of our stay. Would definitely recommend them to all of my family and friends.
Morray Garbutt Y.
The one bedroom condo was so clean and had everything that one needs. Bookvip was a good choice in making this reservation and I will use them again for my next trip.
Ryan
Bookvip was was a great way to book our trip. I was in sure at first but they prove to be reliable. I could call with any question and they would have the answer .
Meka R.
I booked my vacation with bookvip and it was very easy... will be booking with them again in the future!