BookvipReviews of bookvip.com

Atencion al cliente son nefastos, tardan en responder y encima no ayudan en nada.. no hay telefono ni whataspp de contacto, informas de un problema y no entienden nada de lo que dicen al respecto para solucionarlo... no compren en esta pagina hay otras mas fiables y mas profesionales

Bought a 5 night all inclusive Mexico vacation package with Bookvip. I have an open date package. Called to book and was told by Monster RG that I had to pay another $400+ to book my fully paid vacation. This is a BIG RIP OFF!! My package was paid in full, I was never told about any other fees. When I originally book it in 2022 there were no other charges, unfortunally I had to cancel the trip and Bookvip sent me the cancellation with the information to rebook open ended at another time. I want to know why Monster is trying to book my vacation and charge me. I want Book vip to contact me and schedule my vacation for no additional $$ or refund my $615.00 to me.

Looking for her private hidden nudes pictures

Scammers. My partner has been scammed by this company from England from a completely separate website. For 6 months they have been taking a monthly amount from his account without his knowledge and he didn’t buy any kind of holiday with any company. They have a linked button on shop websites that people are unsuspectingly signing up to whilst buying something entirely separate! Absolutely disgusting low life behaviour you should be ashamed of yourselves!

Horrible customer service and policies not stated anywhere. DO NOT USE

I had a very frustrating experience with BookVIP. I booked a room for 4 people, but when I called the hotel to confirm my reservation, they told me it was for a room with only one bed. That’s clearly not enough for 4 guests. When I contacted BookVIP, they told me I had to pay $200 extra per night to get a room with two beds or move to a different hotel — which I had already told them I didn’t want. Later, someone from BookVIP called and said they could give me the hotel I wanted with one bed and one sofa, and I agreed. But the next day, another person called and said my reservation was canceled, and that the previous representative gave me wrong information. My only options were to pay $200 per night or change the dates — after I had already arranged time off and planned everything for the trip. It was very stressful and unprofessional. The lack of clear communication and accountability was disappointing. I don’t recommend using BookVIP unless you’re prepared for confusion, last-minute changes, and extra fees.

The staff at Vvip Bookings disgust me, they are utterly unprofessional and would never recommend this company to anyone!!!!!

If I could select 0 stars I will. We bought a package for Xcaret, when we were going to book it the first time they said that they were booked and that they have not available dates for this hotel that we could chose another hotel. We waited for some time and then we saw that the package was available online for sale at the web page (October 2024) so we called to try to book it. They said that this hotel was not longer available even though they were still advertising it on the web page. We decided to book another hotel so we didn’t lost the money we had already payed so we called and made a reservation for spring next year. Once the dates were selected they said that we needed to pay some money for taxes which we did. Many times we wrote and ask for a detail explanation of the costs and package and after many days they said that the hotel will contact us that we should be patient. They called us this week and said that the dates they already had said were available for us were NO LONGER available. It has been impossible to book the vacation we want. They have changed our package many times and we even payed extra money for taxes for a hotel that was not available. I will never recommend this business. They promote FALSE advertising in their web page, they don’t show the bad reviews in there just the good ones. It is very deceptive and they have a terrible customer service. It is impossible to talk to them and get clear information.