BookvipReviews of bookvip.com

Update on review. I contacted Bookingvip again via email and a week later i finally got a response. I got my full refund this past week. They paid me in Euros, not pounds initially and i made a complaint and the problem was rectified within 24 hours. Thank you for sorting out the problem. 4 stars mainly because i jad to reach out again and again but the refund process once started, was quick.. Initial complaint** I booked a holiday with Unsold.com in November 2020 and my payment was taken by Booking.vip, says so on my statement. Now unsold.com has gone under and i have reached out to Booking.vip for a.refund and they ignore my emails. I have tried calling and the moment i mention unsold.com they get very defensive, rude and don not want to help. I have researched and realise they are one and the same company but just that unsold didn't survive and had to go under. I really think they should just refund their unsold.com clients and maintain a good reputation. I really need someone to sort this out and i get my refund...very disappointed. If something appears too good to be true, it probably isn't. Be careful

This company is not reputable. I booked a vacation with Unsold.com but the charge to my account was made by Bookvip.com. Unsold has disappeared. I called Bookvip who said they had no connection with Unsold. However they could not answer my question as to why Bookvip charged my account not could they tell me what happened to my funds.

WE REALLY ENJOYED OUR STAY AT THE OASIS PALM IN CANCUN, THIS RESORT IS VERY FAMILY ORIENTED AND WOULD RECOMMEND. STEPHANIA AND CLAYTON DUCOTE

My husband and I booked our honeymoon there through them. We had the best time. The presentation was way longer than 90 minutes. If I use them again, I will just walk out after the 90 minutes. Despite that, the cost in savings for the trip was well worth it.

I have booked before and had a great time, no problems. I booked tonight on a flash sale but haven't received an email confirmation so I called. I was told I should have received an email conformation. Puzzled. Hope it will be as good as last time. :)

We had a great experience on our vacation. We do wish that we could have traveled with our friends and that when signing up for the promotion it was expressed a little better that we couldn't. Other than that bookvip did a great job with communication, the resort Villa Del Palmar was beautiful, and we had a relaxing vacation.

Had a great time in Cancun the resort was fantastic the service was great all the food and drinks were awesome the staff was fantastic I would do it again it was more than we expected and we enjoyed every bit of it I would highly recommend this to those that love to travel and want a great time at a great price thanks for making our 23rd anniversary one of the best one thing everybody needs to know that this is a great trip but is only exclusive to those that are married and Families that is one thing they do not let you know when you purchase the package

A few things about staff could be improved and some signs in areas with low wall areas. I hit my nose/head on a low wall because I was looking down for a big spider we had just seen and had to watch for—there were no signs on the lawn/grass or anything to let me know. I do realize I should have been looking up to begin with but when there are spiders/tarantulas/etc to watch for....and its a low wall...just a caution could help. Or cut that off so people can’t get thru there anyways