TK D.
Overall Bait n Switch Deal. Beware
I would give it no stars if possible. SCAM! You BOOK online.. Only to talk to a person who cannot speak any English and find out dates you saw online you cant have. Plus, the price is NOT what it states. I don't care about the time share meeting. Its all the other bait and switch plus they have your cc info. Update. Management reaches out to offer free vacay ONLY if I take this down. IF they fixed the issues that would be no problem. Still book online with one price and call and get another higher price. NOT worth the trouble or aggravation. Plus because its free..now you have to have a major cc and jump thru hoops. According to resort customer service, you can still get a "promotional deal" thru them directly with NO major cc. They stand by their word stating its Bookvip that requires the major cc for reasons unknown. I rather give my money directly to the resort. There other international pkgs might be great.. But not this one. Beware!!!
Response from BookvipJul 8, 2017
Hello TK, Thank you for your feedback. BookVIP has call centers in different countries as we offer worldwide customer support 24 hours a day / 7 days week. One of our managers has reached out to look into your issue directly. Since the resort is subsidizing the cost of the promotional package, the resort sets the eligibility requirements NOT BookVIP. One of the requirement's is they require for promotional rate is a major credit card which is outlined in Terms & Conditions listed at the bottom of each special offer web page. Additionally, the IT issue on the site has been corrected. As the fastest growing travel company we use this forum to improve in all areas. As an owner I stand behind our promotional packages 100% and you can reach out to me directly [email protected] I am proud in the fact we have sent over 1 million happy customer and have more customer video testimonials reviews than any travel web site in the world. http://www.bookvip.com/sitereviews Here is video explaining How BookVIP Works And Why We Are Able To Offer Packages At 70% Off https://youtu.be/8xvEe7L3v4E James Colligan Owner BookVIP.com