Books-A-MillionReviews of booksamillion.com

I received a book today. Never even heard of this company? Did they charge me? Idk what is going on.. what do I do?

Everything went smoothly! Ordered 3 books i really wanted on sale, and they arrived in 3 days.

Nuff said…..

DO NOT BUY FROM THIS SITE. I ordered a book 4 months ago, they took the money out and I just got an email, after I've gotten a few saying it was in back order, the new email just informed me that it is no longer in stock. I will never use this site again and I want my money back.

Order the Pokémon booster pack for Christmas on 12/11/22 It was shipped on 12/15/22 and the item was returned back to sender 12/22/22 (Unknown reason & BAM doesn't know why it was sent back to sender either) They got the item back and did not process a refund. I reached out 1/17/23 and was told they need to confirm with the warehouse department (even though the tracking confirmation is proof) I still waited a week, no reply. Have to dispute with my bank. They stated on the website "Both USPS and UPS only hold tracking information for 120 days. We are not able to conduct a proper investigation after that point to take further action. We apologize for any inconvenience." I’m sure this is their business model cancel package reroute back to them, drag it out so they don't have to do a refund. First and last time ordering for them.

I ordered a book that was out of stock three months prior and was fine with waiting as I couldn't find it anywhere else. Then I check the site a couple months later and notice the book went back in stock. I checked my order but it hadn't updated so I decided to cancel the whole order. Apparently the site doesn't allow you to cancel an order that is pending despite the fact it has been for the past 3 months. I am now out of 25 bucks and customer support won't get back to me,

Ordered a book that says earliest ship date is the 27th. Well now my order is cancelled saying unavailable yet the website shows earliest ship date is the 20th so a week earlier than my order. What kind of scam are y'all running?

Took forever for the books to even get shipped, despite the claim of 3-5 day delivery (which wasn't free even)...Terrible customer service, they never really answer a question just quote the company line and link their email to a different website like, you don't even know who you work for? unbelievable.