Ms G.
Good costumer service
I’ve always enjoyed bokksu’ snacks up until my last order. They did something unethical and I’m extremely furious and have no more patience. I ordered 6 packs of plum potato sticks, total of 36 bags They never mention the expiration date on the website nor if the products will expire soon. When I received my order ( 3 days ago) that took 14 days to arrive since the day I placed the order, I checked on the date and it said: 13/6/2022 They sent me a product that expired two days after it arrived, so I went to write a review on their website and guess what? They deleted it. Twice. I sent them an email and they usually reply in less than 24h, even when they’re out of their working hours but this time i haven’t got a reply yet. They’re usually helpful but I hope this time it’s just that they’re busy with work and that’s why it took them more than usual to reply. Update: they replied to me and were very helpful

