Ashley L.
Just don’t do it
I was conned into getting whatever BS promotion they were selling…65% off or something. I was never told they were actually signing me up for a monthly subscription of their NASTY shakes. I just wanted to purchase the bike and the yearly program for the bikes. THAT’S IT! I saw a charge for $150 on my credit card and immediately called them to cancel it. They said the stuff had already shipped so I had to wait for it to arrive. I was given a day of Monday. It’s now Wednesday with no package. I tried to call customer service and they refused to let me speak to a supervisor or a manager. I just want my money back. I never agreed to a monthly subscription. Their customer service is TERRIBLE. Do not use them. Just spend the extra money on a Pelaton. I wish I did. Also: Beachbody “responded” and basically did nothing. So I guess thanks for the response? The customer service here is absolutely terrible. Avoid them.
Response from Beachbody, LLC dba BODiMar 29, 2024
Hello Ashley, An update was sent to your email address on file on March 28, 2024, regarding your account. Sincerely, BODi



