Beachbody, LLC dba BODiReviews of bodi.com

It's okay for a variety of exercises to have to change up your routine. I personally think it is expensive, but keep it just because I do get board with my own workout routines. The huge negative is there is no customer service to help you find workouts (because the search engine isn't great). I have tried on a few occasions to ask for specific routines that would be helpful for the situation I am currently in, because the search is very generic and will not recognize a specific request.

EDIT: I received my reimbursement and everything was taken care of. I bumped up the stars from 1-3 since i got my money back but the loss of two stars is because it shoukd have never happened in the first place. I received a promotional email to get a 12 month extension on my subscription for 74.25$, I took advantage of it so I would save money. This was on December 19 2025. My subscription was set to renew on January 15 2026. I spoke to a chat bot asking why my extension pack wasn't showing in my memberships and subscription area and was only showing in my orders. They said it would automatically transfer when my subscription was finished and that I would not be charged a renewal fee since that was also a concern. Well on January 15/26 I looked at my credit card and lo and behold there was a charge from BODi for the annual subscription. I contacted their customer service and I had to fill in a policy exemption form to request the refund on the annual fee. I had also removed my credit card info months prior from my account but was informed by their customer service rep that they keep the information and automatically use it for future renewal charges, regardless if you have it stored there or not. I'm hoping BODi will do the right thing and reimburse me the annual fee since I did purchase the 12 month extension pack in good faith.

I love all of the workouts and I am prepared to pay the £179 for the annual subscription but oh my days, the website is impossible to use to find the basic subscriptions. I do not want any of the supplements, I just want to do the likes of insanity etc and the workouts with the bodcast. This company is going to go bust in no time, how can you expect to get any brand new members when the website is so confusing. If it wasn’t for shaun t, Amoila and Megan Davies I would be goneeeeeee! You need to sort out your marketing asap. Just a money making scheme now that pretends that it cares about its members. Are you also forgetting we are in a cost of living crisis… I’m going to look elsewhere unless I receive a decent response in the next few days Edit- after sitting for an hour I finally worked out how to do it. But my comments about the marketing still stand. The website needs working on asap. If I was a brand new customer I would just give up and look elsewhere. Changed my rating from a 1 to a 3 because I do genuinely love the app and hate going to the gym

Their automated system took 178 from my account without warning. It took from a credit card i didnt use which meant i also didnt know until a statement was given which was after the 30 days for a refund. Their website isnt easy to get hold of someone and being in the UK their call back system said my number didnt exist and calling the states costs a fortune. Their isnt an email address and it made it very difficult to communicate. I noticed they do respond to reviews on trust pilot and therefore my previous review was 1 star on the amount taken and being unable to get hold of anyone. It took around 2 days for the review to be responded to which is an average for online communication for any company and a refund has been processed. I have changed my review from 1 star to 3 stars as they have resolved my issue quickly however the issue shouldnt have happened and their site really needs better communication on their auto renewal and a more affective way to be able to reach them other than phone - due to being in a different country. Overall my opinion in the company has improved from the service now received however if i was to use them again i would be more vigilant.

Have been a faithful subscriber for many years, the new subscription price has more than doubled. Sadly far too much to continue. Workouts are great, love Shaun t but the fees are insane.

WHEN it works it is great but their on demand services suck.. constant down time, has to relogin every 5 mins for the program to restart, their IT dept needs to have a damn KPI.. this is unacceptable by any means

I recently started the Lift 4 workouts by Joel Freeman and 3 days in to the first week this program gave me a nasty shoulder injury! I used as prescribed and I have lifted before. But it seemed odd to me to have 3 days back to back of upper body workouts, it put too much stress on the arms and shoulders with no breaks! I should have listened to my instincts. So now I'm out for a few weeks thanks to this workout program! and in agony!

I've been using Beachbody on Demand for several years now and I do enjoy it much more than going to the gym. Currently I am doing the MBF and MBFA programs. I seem to be able to stick with it and I like Meagan Davies, the trainer. However, could someone please, please, please come up with more motivational phrases other than "You got this" and "We got this". She uses those phrases so many times in a 30 minute workout that it has become annoying.