Beachbody, LLC dba BODiReviews of bodi.com

Response from Beachbody, LLC dba BODiFeb 26, 2024

Hello Susan, Regarding our BODi platform, the price increased but it’s still only $0.50 cents a day. Considering the price point having all these great features combining Fitness, Mindset, Nutrition and overall, Health Esteem, this is an amazing deal. This time last year, the same bundle would have cost $298/annually so the price has been lowered. You may view the following FAQ regarding our BODi Block schedule: https://faq.beachbody.com/app/answers/detail/a_id/7958/catid/0/TLP/0. Sincerely, BODi

Response from Beachbody, LLC dba BODiFeb 26, 2024

Hello Gradia, Upon reviewing your account, we have confirmed that on November 10, 2023, you purchased a quarterly BODi membership. When you placed the order, you checked the box to accept the Terms and Conditions. Within those terms you agreed to automatic renewals, which required you to cancel the membership to prevent future charges and eliminate access. Your quarterly BODi membership renewed on February 10, 2024. Your quarterly BODi membership was cancelled on February 12, 2024. You will continue to have access until May 10, 2024. For digital memberships, the 30-day money back guarantee only applies to the initial order date. Membership renewals are not eligible for a money-back guarantee. Please view the following money back guarantee FAQ for additional details: https://faq.beachbody.com/app/answers/detail/a_id/259/catid/0/TLP/0. Sincerely, BODi

Response from Beachbody, LLC dba BODiFeb 12, 2024

Hello Brian, Unfortunately, we were not provided your information to review your account further. Please contact us, so that we may further assist you. Sincerely, BODi

Response from Beachbody, LLC dba BODiFeb 15, 2024

Hello Tiffani, We have reached out to you directly to resolve your concern. Please contact us at your earliest convenience at the phone number provided via email. Sincerely, BODi

Response from Beachbody, LLC dba BODiFeb 15, 2024

Hi Angelica,   We have thoroughly reviewed your account details and customer service contacts.    Beachbody on Demand has been retired and all Beachbody on Demand memberships are being migrated to BODi upon the membership renewal. Upon reviewing your account, we have confirmed that you have purchased a new annual BODi membership during our BOGO sale. Currently, our UK members have the option to contact customer support via email. Thank you for your feedback. Sincerely, BODi

Response from Beachbody, LLC dba BODiFeb 12, 2024

Hello Tani, Upon reviewing our systems, we have confirmed that the annual BODi Upgrade email notification was sent to your email address on file on December 3, 2023. For digital memberships, the 30-day money back guarantee only applies to the initial order date. Membership renewals are not eligible for a money-back guarantee. Please view the following money back guarantee FAQ for additional details: https://faq.beachbody.com/app/answers/detail/a_id/259/catid/0/TLP/0. Sincerely, BODi

Response from Beachbody, LLC dba BODiFeb 3, 2024

Hello Valeriee, If you feel you have been the victim of fraudulent activity, it is in your best interest to immediately contact your financial institution to file a dispute to prevent further unauthorized charges, and protect your financial interests. Once a dispute is filed, we will comply with all requirements which may consist of the release of order information and other specifics. Sincerely, BODi

Response from Beachbody, LLC dba BODiFeb 12, 2024

Hello Emma, For digital memberships, the 30-day money back guarantee only applies to the initial order date. Membership renewals are not eligible for a money-back guarantee. Please view the following money back guarantee FAQ for additional details: https://faq.beachbody.com/app/answers/detail/a_id/259/catid/0/TLP/0. Sincerely, BODi