Gemma P.
Stole money from me also £179
Stole money from me also £179 - provided my bank with “evidence” of me using the app when the only time I’ve used it is to try and contact them. Never replied to my attempts to contact them - uk phone number doesn’t exist.
Response from Beachbody, LLC dba BODiMay 24, 2024
Hello Gemma, Our money back guarantee FAQ explains: Subscriptions that start with a free trial are not covered. To avoid being charged, cancel within the free trial period. Upon reviewing your account, we have confirmed that you submitted a form requesting an exception. A response was provided to you on May 21, 2024. For digital memberships, the 30-day money back guarantee only applies to the initial order date. Membership renewals are not eligible for a money-back guarantee. Please view the following money back guarantee FAQ for additional details: https://faq.beachbody.com/app/answers/detail/a_id/259/catid/0/TLP/0. Sincerely, BODi



