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Stay away from this scam artist run company
Do not subscribe to Beachbody or Bodi as they call it now. This company is a scam. A subscription renewal was charged for $179 from an Account that hasn’t been used in 4 years, tried to cancel the same day it charged my spouse was told no, it’s not possible to do so. The representative then canceled the account removing access to something I paid for. I made a complaint and was told a refund is not possible but they will “reinstate” access to the account for the year just paid for. This is not what was wanted as I have not used the crappy service in years. The products aren’t anything special and the customer service is horrendous. They claim to send “reminders” for subscription renewals and when it’s supposedly missed they charge you over a hundred dollars and basically say sorry too bad we sent you an email. Bogus business, hope they go out of business soon. Anyone looking for workout or nutritional guidance should use literally any other company. I personally have had luck with YouTube, using free videos. I’ve also found that other fitness/healthy living companies have much more to offer, better customer service and real solutions to unsatisfactory experiences. Stay far away from this scam artist company.
Response from Beachbody, LLC dba BODiJun 5, 2024
Hello Sarah, BODi sends a prebill email notification approximately 30-days prior to the next scheduled renewal. Upon reviewing your account, we have confirmed that the prebill BODi email notification was sent to your email address on file on April 25, 2024. For digital memberships, the 30-day money back guarantee only applies to the initial order date. Membership renewals are not eligible for a money-back guarantee. Please view the following money back guarantee FAQ for additional details: https://faq.beachbody.com/app/answers/detail/a_id/259/catid/0/TLP/0. Sincerely, BODi



