Beachbody, LLC dba BODiReviews of bodi.com

Beware of their auto-renewal policy, you’re stuck with the charge (and the membership) regardless of how quick you are to cancel. My membership renewed in June, I canceled a week or two after I saw the charge, and now I’m stuck with the program until June 2025. Terrible business practice. Stick with the numerous amazing free workout programs you can find on YouTube.

Same story: They claim they send a notice prior to renewal but I have never received it. They are loosing loyal customers purely because of greed. I am curious to see how long they can stay in business and make money purely using their auto renewal system.

Do I even have to leave a star. Worst company ever. Tried canceling my membership for months. Still shipped the product. Charged my credit card and told me it has not shipped yet but to late to cancel. For real been trying to cancel more 3 months! Worst MLM company ever!! Now they’re going to charge me 12 dollars for a product to return! I did not this product! I found a way better company!! Impossible to cancel your membership with! MLM biggest scam company ever! No they lie!! They never send an email about before shipping products!! So don’t let them fool you in what they respond back! Biggest fraud company I ever seen! FYI: The company will lie about sending out emails when they respond to this review if they do. All they do is lie and don't believe me check out Better Business Bureau reviews about them. Wow!! It wasnt even suppose to be delievered!! Changed the mailing label but couldnt stop a shipment. Never home and now to deal with a package I did not want and now have to find time to send it back where there no fedex near me! Worst company ever!

This has got to be the most unethical company. Their auto renewing system is the worst. They claim they send a notice 30 days prior but I can prove that I have never received it, not even in my spam folder. I got charged today and called within hours to cancel to get a refund but because I am not a new customer they refuse? It is crazy how new customers get hooked and then customers who have been paying for years get scammed. I will be contacting a lawyer in regards to this considering there are hundreds with the same experience from this company. Claiming a billing statement was sent 30 days prior when it never was sent (and I did my due diligence and checked all my inboxes) has be to be violating some type of law. And Beachbody don't bother replying to this review with the same excuses you are commenting on all your other negative reviews, I don't care for them, and you can try to tell me I received an e-mail, but as stated I never did.

Very bad business ethics. Taking advantage of people. Price increase, change in terms and conditions and an auto renew they won't refund. I cancelled previously but thought I'd give the shake another go last July, my neighbour who was a coach at the time said I had to sign up again to get the shake but that I could cancel it afterwards which I did. Looking back at the cancellation email now, it confused me becuase it does say that I cancelled the shakology and also mentions shake and hustle which I thought was the digital side of it - not the case. I also recall trying to delete my card details on several occasions but couldn't, couldn't get through on the phone and then thought that I may re-order the shake at some point so I left it - a VERY bad decision. My neighbour stopped being a coach. I was passed over to someone else as a coach, they messaged me but I wasn't interested at that point and that's the first and last contact made. Then, 2nd July 2024, £179.00 left my account. They said I've read a renewal email but I have located it and it's unread on my screen, it looks like the many other marketing/spam emails I receive from them, it wasn't obvious. I've stated that I havent used it and I don't want it and their review process will not refund because their (unfair, misleading and changing without acknowledgement) terms and conditions say they can decline a refund. Needless to say, I can't look my neighbour in the eye either. When I have just gone in to make sure it's cancelled online it is so convoluted, so they have said I can cancel but I won't receive a refund so I will still have access for 12 months, I don’t want the access, I just want my money back. If I purchased it as one bundle, why should I have to cancel it as two separate things? I didn't purchase on a credit card, just a debit card. This has given me significant stress and I can't afford £179 for nothing. I wish I had never got involved with this unscrupulous company. Update: Despite the standard diatribe below, I did not open the email and believe it is an unfair way to treat customers who want to cancel. Keeping a years subscription money; There could be a compromise but you choose to keep the money knowing that people don’t want your service. A month would be fair but greed takes over. I stand by my original comment.

Automatic Renewal They automatically renew you and WILL NOT cancel this renewal. They send out an email that dosen't even represent that it is a renewal notice and spam additional emails. Initial yearly plan was 99.00 and this year they auto renewed for 242.00 and refuse to reimburse because DIGITAL payment does not allow for 30 days money back. This is their reponse "We didn't receive any requests to cancel the BODi Annual Membership until 06/28/2024 via phone support or self-service. Hence, you had been charged $215.00 + tax on 06/21/2024..

On the third day after an auto renewal hit my charge card Bodi REFUSED to take the charge off. I looked everywhere for a renewal email but couldn’t find it. My first year was $99-renewal was $179- They incurred NO out-of-pocket expense and still wouldn’t issue a refund. This is HORRIBLE customer service, so you’ve been advised.

Originally had a subscription for $99 from 2020 - 2022. In 2023 apparently they changed the name of the program and billed me $179. I didnt catch it as I had not been using that email account. This year May of 2024 I did notice the charge of $179 on my Credit Care. I tried numerous times to reach a BODi and they do not make ot easy, After finally connecting they told me the email they used and I said it was in active and I did not authorize this charge. Keep in mind they forward bill for time that hasn’t happend yet and could easily try to do the right thing with a credit. They are refusing and trying to enforce the charge. Horrible service at to do business by scamming consumers with tricky auto renewals