BMW USAReviews of bmwusa.com

NEVER BUY A NEW BMW I think everyone should be aware that under no circumstances should anyone consider buying a NEW BMW from any dealer. I purchased a new 2022 at sticker about a year ago It is an M8 XI Convertible..The sales manager at Bob Smith touted the resale value as one of the major selling points. THE CAR HAD A STICKER OF $120,000.00. I recently decided that i would swap it for a competition coupe since we hardly ever use ca with the top down. The best i could get for trade in from the dealer was $75,000. I tried other venues and was offered a few thousand more. The car is black with cream interior...2200 miles and like new. I FIND IT OUTRAGEOUS THAT THE THE CAR HAS TAKEN A 40% WHIPPING IN ONE YEAR. i SHOULD ADD THAT THE CAR IS VERY NICE BUT go buy a used one or prepare for a beating....................

Don’t ever ever order replacement keys from these scammers! I called to order a replacement key and they said the key is shipped with 24 hours after payment. I didn’t want to drive to the dealership, so I thought this would be more convenient. After making the payment of $300, they send an email stating the key is on back order for 25 days. I asked why this wasn’t checked before payment was received and they claimed they could refund me and someone will call me sometime next week. Unbelievable! Total waste of time! God knows when I will get the refund.

BMW X5 2018 Very costly maintenance Spent almost 25% of the car's value on repairs and maintenance in 4 years I don't recommend BMW to anyone

This is normally company

We bought BMX X 5 2022 model in May 2022. My wife routinely parks in two car garage. Two days back when she was trying to park at a slow speed but the vehicle accelerated and damaged the side and rear of the parked vehicle and front of BMU was damaged as well. Obviously, the front collision alert sensor and brake did not work. I reported it to BMU but no response. Never buy BMW again

Worst car-buying experience ever. If they have Zero star that would be fair on rating this dealership. Starting from salesmen, through managers, even higher admin positions, all work to pay their mortgages, not really enjoying what they are doing. Here’s just a hint of what happened to when I bought my BMW X6 2022 couple weeks ago, you can tell, it was total scam. Randy the salesman never sent me an invoice or VIN-specific warranty for the ceramic coating service. I visited local shop in oklahoma where I live, and the owner confirmed that my brand new car has no ceramic coating, and the dealership charged me 1200 $ was total scam. Total mess. I am a physician, and I always have to change cars every few years, this was my first BMW, and worst car-buying experience whatsoever. Trang, one of the managers at that dealership is also extremely rude, unresponsive, and barely available to support the salesman Randy! Lack of professionalism, unreliable communication, and distrust are the main features of this dealership. Rauf Bilal or I may mis-spelled the name, he also is one of the managers at that dealership, when questioned, seemed like unaware of what’s going on in that dealership, and never showed any sincerity when dealing with customers. Please stay away from this mess. I am not sure if all BMW dealership have same attitude, but this should always be ranked the worst for sure. Never again.

My 2009 BMW 335 Xi 2 door coupe has been a huge disappointment and a Lemon. I have put more money into this piece of than the original sticker price!! I will never buy a BMW again. BMW = Break My Wallet. Bring More Wrenches!! Ultimate driving machine my ass !!

We bought BMX X 5 2022 model in May 2022. My wife routinely parks in two car garage. Two days back when she was trying to park at a slow speed but the vehicle accelerated and damaged the side and rear of the parked vehicle and front of BMU was damaged as well. Obviously, the front collision alert sensor and brake did not work. I reported it to BMU but no response. Never buy BMW again.