Helen R.
I’ve leased BMWs for close to 30 years
I’ve leased BMWs for close to 30 years. I love the cars, have never had any issues with the BMW service center in Portchester NY. But….. their website?? BMWUSA in an inconsistent and unreliable website that glitches, crashes, and in fact I was in the middle of “Build Your Own” X6 M, and I couldn’t get past the wheels- it froze, said OOPS, said forbidden. I’m busy, everyone is busy. I build my new cars online, save the build, ask area dealers to quote it, and I buy it. If I can’t build it, I can’t buy it. I don’t go to dealerships and browse or test drive. I already know what I want from experience. My current lease is about up. Maybe it’s Audi time. I’m disgusted with the sub par BMWUSA website, it’s old news, they should’ve fixed it by now.