BMO Harris BankReviews of bmoharris.com

Really really crappy bank and customer service, they always put a hold on your mobile deposits for 10 business days always an excuse like no deposit history and risk of fraud or It's a large amount and bank has discretionto hold. "It's payroll god dam checks how many times already why keep putting hold on payroll checks from same employers!?" I'm late to pay my bills and rent and this has happened every single dam time I deposit using mobile deposit even deposit atm 2 days no credit the day after and got me Para oid whether there be a hold or not. You are not I form of any hold u till your balance is minis and call in or wait 5 business days to reca letter and 10 business days for hold to lift, ridiculous!

Cant do there job. Been waiting over a month for my account to be unlocked. After they said was going to be 7-14 business now its 90 days. People are unbelievable on helping people. I have already filed a law suit with they since they have caused me so many headaches and money. They dont care about what they do or how they do it. They do it on there on time and lie to people. This bank should be shut down forever. DO NOT BANK WITH THIS COMPANY

My loan was purchased by this BANK, they did not roll the Auto Draft from the old account (Never have I seen a bank not be able to accomplish). They then start calling me with a late payment. Attempted to set up auto draft 3 months in a row, they have now taking two payments from me at same time, because of their incompetence. They want me to dispute with my bank, which I am sure will mess up next months Auto Draft. On hold over 10 mins waiting for a Manager.

After 25 years with this bank in Tucson Arizona I can say it’s become a joke . The branches literally cannot do anything for you as the bank is run by incompetent underwriters in Chicago . Save yourself the headache and bank elsewhere .

Trying to deposit a check online.... Never had this problem with Bank Of The West which was taken over by this children's show. Their customer service is low key frightening; "can we record your voice for voice recognition?"! NOT IF YOUR WEBSITE CAN'T EVEN RECOGNIZE A BLOODY SIGNATURE ON THE BACK OF A CHECK, BARBARA!💀

I am on hold off and on for the past 45 minutes. Last call, same thing, 45 minutes. Small issue. Everyone is pleasant, but no one can resolve a simple issue! If I have to call again, I will be contacting a lawyer, because this company is extremely inefficient, and they owe me money!

NO STARS. None, Nilch, Nada, Zip. But of course the site ask you to give it at least one. But I only give it that because I have no other choice. I was initially thrilled to recently open my BMO account. That thrill was short lived and almost immediately gone, replaced by the events of a new customer, awful BMO frustrating experience. While I don't usually write negative reviews about companies, in this case, this is one I find way necessary. BMO provides the worse phone in customer support of any banking institution I've ever dealt with. In regards to their representatives, sure they are plenty pleasant enough. Yet, when it comes their abilities to resolve online banking issues; sadly, I give them an whole entire complete ZERO!!! I have been on NOT less than 10 calls with BMO due to my not being able to ZELLE from my checking account, to include in some cases, encountering not being able to also use my available funds to pay online bills. BMO seems to have no viable solution for me except to continuously place me on hold while they go speak to whomever they say is the "specialist" who they claim is knowledgeably equipped to handle my dilemma. As of call number number 10, no one has been equipped to do such. No doubt, the protocol ends up being the same while going into this same unresolved bine with each and every phone call. Then as not to implode, due to having to call in and repeat the same issues I've been having over and over again. II have to breathe and temper expressing my full out frustration. After all, it's not the representatives fault. So I don't wish to put a damper on their day. Still, I have to let them know my dissatisfaction. The stack of BMO banking issues I have adds up to being locked me out of my account, error messages that tells me I am not recognized as an authorized user on my own account. There have also been instances of my being kept on hold for as long as 40 minutes plus where the BMO rep just doesn't return back to the call. Or...the rep either drops the call and though they have my number, does not bother to give a courtesy call back or send an email to continue helping. As a brand new customer or customer in general, these events have been absolutely exhausting! And to further add more fuel to the already stressful flame, when I call in, the representative(s) tell me that will have tech support look into why I am unable to use or have access to my account via these matters. I've had BMO rep then assure me to give it up to 3 business days to receive a call from BMO Tech support. Yeah you guessed it...Never heard from BMO customer service or their Tech support. After waiting for 4 days, I took the initiative to call and follow up. I don't even think that Tech support ever looked at the ticket for my concerns. Of course, BMO continues to apologize over and over again. But I'm not interested in apologies. I just want to have full access to my account and my money. As I initially stated...it is not my preference to have to write reviews like this. I mean who wants to have to use energy doing that. I would much rather use my time for something other that is positively constructive. But these events have caused me to pick up my social media pen. There is no other way to say it. BMO's phone in support is just capitial "T" terrible!. If it were not for their great promotional offer that caught my attention to open an account, I would be out the door. Though, if I continue to not be able to fully access my account (which is still the case), I may have to end up leaving anyway. Maybe they will eventually get this straight. Though, as for now... (-) Minus Zero Stars. Worse phone in customer support ever. I feel like I'm trapped in BMO Customer Banking (Hel*)

This is the worst company to deal with. They refuse to take a payment. They give you the run around and every month want you to verify who you are . Can't wait to get away from this company and have my loan through a place that cares about people.