BMO Harris BankReviews of bmoharris.com

As long as I'm opening a new account - go with the bonus, right? I search online and select BMO. I tried to set up account online but their system wouldn't accept any of my ID, despite wasting at least an hour taking numerous photos of DL and passport and trying. So, I go to a branch the next day, deposit $100 set up acct, but no pending bonus. I call immediately after and they won't honor the sign on bonus. I said then cancel the account and send me a check. They said ok. Same day I went to another bank to set up accounts (bonus included). Weeks later still no check, and a statement arrives with $3 monthly deduction for not setting up account and arranging paperless statements. I call again and they tell me that can't send me my money and cancel the account for 90 days (and $9) unless I pay a $50 cancellation fee.

WITH 93% HORRIBLE RATINGS, WHY IS THE FTC ALLOWING THIS COMPANY TO HAVE A BANKNG CHARTER? THE REFUSE TO PUT MY ACCOUNT NUMBER ON MY STATEMENTS. THEY REFUSE TO GIVE ME MY ACCOUNT NUMBER ON THE PHONE. HORRIBLE PEOPLE GIVING HORRIBLE SERVICE REFINANCING WITH ANOTHER BANK.

Very slow service,i had to wait 1 hour just to get a bank card and very bad service not enough staff (albion mall)

Extremely unprofessional. In their system tried to pay a line of credit they accepted it and money was taken out from my US bank. After 10 days I called the bmo bank, representative said we are returning your money. I asked why he said he does not know. Asks how to pay my balances he said talk to the branch. ACH is not accepted. Inter banking transfer is not accepted. No body in the bank knows how I can pay down my line of credit. All they do verify you for 5 minutes and then nobody knows how their system works. Extremely complex to pay down your line of credit.

Horrible bank. I’m transitioning out of my 40+ years with a local bank that had several murders and buyouts. This one is the worst. You can’t get them to listen to a question. My question today was what does DDA check mean? Her response was Deposit Account. There are three letters DDA they must all have a meaning, right? I asked to speak to a supervisor who said the same thing and I looked it up and it means Direct Deposit Account. Neither would listen to the question and were both rude. Since the buyout deposits are held 2-3 days even if they’re guaranteed, like social security, state retirement, etc. It’s taking me a while to cancel direct payments and deposits, but once I’m done I’ll close the account. I know it’s not going to make a difference, because as demonstrated by their customer service, no one cares.

BMO has been holding my deposit hostage for 9 days now! Customer service is horrible. I don't appreciate being spoken to like I'm a child. BMO can take your condescending tone somewhere else! If you make a promise I expect you to keep it! I've been lied to twice by your customer service. Yes, I have the receipts! Your "policy" is ridiculous! BMO banks like its 1995. Worst Bank I have ever dealt with in my 60 years on this earth! Do not use this bank for anything!

Would not provide payoff of loan over phone. Said I had to go to branch which the nearest one is across several states.

Bmo is by far the worst bank we have ever dealt with. Unfortunately our boat loan was sold to them and we have had nothing but problems ever since. They won't let us pay extra toward the principal, and keep putting everything towards the interest. This just keeps pushing out the next payment date, but doesn't lower the amount we owe. I have contacted them multiple times with no resolve. I am paying off the entire amount, so I will never have to deal with this corrupt bank again!