blueribbonbags.comReviews of blueribbonbags.com

I am sure this service is a scam. I sent through the full claim details from the airline details twice but would only get the same automated messages telling me information was missing. When I asked what else they required I got no reply except to remind me I needed to provide everything in 24 hours. After the 24 hours (and their payment time frame for compensation) was up I received a request to send through the same paperwork I had already sent and someone would help. I then got messages for days telling me they were still looking into finding my bags as a courtesy. In the mean time my bags had been found by the airline and delivered. I let them know but the messages about still looking continued. This is evidence they don't read their emails and don't actually look for your bags or read the attachments you send through. I am convinced this is nothing but an automated email service designed to fob you off for 24 hours and then send you fake update messages for days.

I’ve used BlueRibbon many times and it’s always, 100% of the time; been an amazing experience. The team is super professional and the service is just easy to use. I will use them on every trip in the future.

Insurance that is absolutely useless! if you have lost luggage stress, get ready for more stress from Blueribbonbags.com. We reported the lost luggage according to the requirements and hell broke out from this company - they will send you emails every 6 hours - you have to read them and respond immediately!!! If you are on vacation and have a schedule, you will probably have to cancel it because of this company, because they only give you 12 hours to respond - they sent the email at night of our vacation time and when we responded in the morning it was too late! Every day they send dozens of emails - useless!!!! They only cause stress - in every email they threaten that if you don't unsubscribe, you will lose your right to everything. They present themselves that if the luggage is not found within 96 hours, then you are paid 1000 USD, but this is definitely a scam, because all the time they are trying to make you miss something and not have to pay anything. The last email before the deadline was about the fact that we should write the luggage and all the things in it - but the same thing is in the first message from the airport, which we sent to them immediately after reporting the loss!!!!! they just do everything to make your vacation hell and you have to constantly answer and send the documents they already have before the time limit.....which can't be done while on vacation. |I searched all over the internet and I couldn't find any reviews anywhere that they paid someone money. I call this insurance a scam!!!!!!

Have been selling Blue Ribbon Bags with confidence, as I was eager to support a company that would help alleviate the trauma of lost baggage. That confidence was recently put to a test when one piece of my client's luggage (yes, I'm a travel agent) didn't arrive in Athens. It took a total of two days and constant status update from Blue Ribbon (nothing from the airline), but the luggage was eventually recovered and delivered to the client's hotel. It was a very good experience knowing that someone was actively searching and monitoring the situation. Talk about peace of mind! I will continue to rave about their services!

SAVE YOUR MONEY AND TIME Such a “shi***”company, even if you informed them within a time frame they would never do anything I have reported them within 5 hours and they still don’t want to do anything all they will say is just you didn’t report on time, f*** them

Ive been using Blue ribbon bags for my clinets (I have a travel agency) in one week I had 2 different situations, one in Mexico and the other in Tel Aviv, both cases were solved satisfactory with BRB, in my 35+ years in the travel industry I can say this is THE MOST EFFICIENT luggage tracker nowadays, 100% trustable

I only work with my Rep, CD Lazer, who handle this problem with urgency, very efficient and with great patience. He kept me up to date and I could see all the mails sent to my clients as BRB kept in touch with my clients during the whole time. I will definitely keep selling BRB to my clients.

Sent us their policy confirmation on 23 May 2023 for our 5 week holiday that had started 17 days earlier..luggage went missing on evening of 20th May - they refused to help "because we didn't notify them within 24 hours even though we notified them immediately upon recieving their email with their terms and conditions..."