blueribbonbags.comReviews of blueribbonbags.com

3.3347 reviews
Activities & Tours

blueribbonbags.com

About blueribbonbags.com

Track and Expedite the return of your lost airline luggage. Covers all flights globally. For $5 before you fly, BRB will give you $1000 if we are unable to recover your bag within 96 hours (4 days). No proof of luggage contents required. Real-time email/SMS/WhatsApp updates.

blueribbonbags.com (blueribbonbags.com) has 347 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Website: blueribbonbags.com
Category: Activities & Tours
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 27% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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About blueribbonbags.com

blueribbonbags.com (blueribbonbags.com) has 347 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Website: blueribbonbags.com
Category: Activities & Tours
Listed on Five Star Index: 2026

Jeanette H.

Oct 14, 2026

Useless…

Apparently you must lodge a claim with Blue Ribbon within 24 hours after the airline loses your baggage even though you already lodged a claim with the airport. Given the fact that someone is on the other side of the world, jetlagged, stressed, had no sleep for 35 hours, and attempting to purchase essential items to use and wear, this is unrealistic and unfair. 10 days without luggage and not to mention that Blue Ribbon is way behind on updates by at least 48 hours minimum and sent 16 emails with the same outdated message. I wouldn't bother with them. They are a waste of time.

Response from blueribbonbags.comOct 19, 2026

Many thanks for sharing your feedback, Jeanette. We're sorry to hear about your experience, particularly after such a long journey and with your luggage delayed. We'd like to clarify that our team sent reminders requesting the PIR reference needed to progress your case. As we don't automatically receive this information from the airline, passengers need to provide their PIR reference separately so we can progress the case and provide timely updates. We understand, however, that dealing with additional requests while travelling can be frustrating. More information on the 24 hour window can be found in our service agreement. Our records indicate that your bag was located and arrangements were made for it to be sent onward on 2 October, and that you received it on 3 October. We're pleased your luggage was returned to you, although we recognise how frustrating it must have been to spend several days without it. We take feedback about our communication seriously and regret that your experience with our service did not meet your expectations. Thank you again for sharing your experience, and we wish you safe travels in the future.