BLS InternationalReviews of blsspainvisa.com

If there is a ZERO option, it will be zero. It is simply too bad - At first, verification emails weren't sent after I registered to make an application. I made a phone call to enquire, and the answer was "I could help you by booking an appointment on the phone now, and it will cost you £60. If you don't want me to do that, write an email about your query." I wrote an email and the reply was "keep trying. If it doesn't work, please give us a call". really?! Verification email came through the next day, then I started to complete the application form online. Now the website kept turning into Error page when I clicked "submit application" button. I tried various way including complete the form faster, using a different browser to complete the form, and also delete the application and restart again etc. Nothing worked. In the end, I had no option but to give customer service a call again, and the adviser just asked me to keep trying. I said I tried everything already, then he literally told me on the phone "What can I do? It's a web error. I can't do anything about it!" (really? Isn't it your job to report the error to relevant department?) Horrific service - It's been 3 days (18-20/06) now and I still couldn't even complete the form, let alone reaching the appointment page. I am very computer literate, so no problem with my computer skills! Is BLS not charging a service fee? Why don't they use the fee charged to improve the website software and customer service? Avoid using them if you can!!

It is the worst ever. They take money for everything. They charged my mother £60 for premium service that only guarantees you an earlier appointment ( we had 2 months do that was of no use to us), it does not guarantee an early processing time as most other premium services do. Then when I arrived to collect the passport at lunch time as I work, I was told the collection time is between 4 and 5 and it costs £15 to collect it at any other time. This is just trying to get more money for everything as far I am concerned. The people there are helpful but the company is the issue.

Me and my family want to apply for tourism visa in Spain and we requested for multiple trip in which we provide all necessary documents for each country we will be visiting including our return ticket to London . But we were refused stating we did not not explain why we are going to Spain. They even insist we need to pay £25 each for courier delivery making £125 in total gosh who does that? I believe government needs to look into this because this is a BIG RIP-OFF

Wish a zero star is available. Pathetic services and no clarity on how the overall process works for multiple embassies.We submitted a document and it stayed with them for 4 months where every week a commitment was provided that it will be ready within next week. At the end i processed it myself and it would flawlessly. They only refunded pennies, could not even do much as i was stuck with my documents there. I would not recommended anyone to opt for this organization for this visa processing.

If I could rate them 0 stars I would. I had a horrible experience at this place, and it was all because the website that I got all of my information from (www. schengenvisainfo.com/) was incorrect. I was travelling to Greece, then Spain (4 months apart, two separate trips) so I thought it would be best to get a double entry visa, the website said I would have to apply at the embassy of the trip which lasted the longest, which for me, was Spain. My day turned horribly wrong when it was finally my turn to be called for an appointment. The lady who served me was INCREDIBLY RUDE, she rudely asked where i was traveling to, I told her Greece, then Spain, and she said "you have to apply at the Greek Embassy, not here." I told her I checked the website and it told me I had to apply here as this was my longest stay, she said "only if the trips are two months apart." I said it doesn't say that on the website and she did not care at all. I showed the receptionist the information on the website which instructed me, she told me the schengen website was not theirs, and they're not liable for the incorrect information. My holiday was ruined, and I ended up not going as there were no appointments for the Greek embassy for weeks, and my trip was in 3 weeks time. The staff at this centre are incredible rude and insensitive, and the worst part was, their website doesn't have any information about double entry visas!

There should have been 0 star available for this review as I do not have the generosity left to give these aggressive predatory organisation and their impolite rude employees any sort of recommendation, let alone a star. I have just returned from the BLS service centre at 14 Fulwood Place, London. I was applying for a tourist visa for Spain and my appointment at the BLS centre was at 13.15 on 30 May 2019. The first thing you need to do is to collect the waiting token from the reception. So I went to the reception to get the token. The receptionist asked me to show the application form and checklist document. Upon showing him these documents, he said I have used the old application form. Now, the application form was downloaded just a few days ago following the given link from this website which I believe an official website -(https:// www. schengenvisainfo .com/spain-visa/) and believe it or not when I have downloaded the form few minutes ago just to check, it is still providing the same form that the BLS receptionist said invalid and expired! So who is doing the trick here - official Schengen website misleading people with old expired documentation or is it an excuse for BLS to trap people at the centre telling lies? He asked me to pay £2 for their updated and valid application form and made the impression that I should not have used official Schengen website's application form! Can you believe this nonsense! He did not provide me any receipt for this transaction. Now I had to fill out this form by hand writing and it was unbelievable that they did not have a spare pen to lend me for few minutes to complete the form. Any decent organisation with a bit of respect for their customers would at least think that some people might need pen at their centre occasionally and it would not do any harm keeping few spare pens for the customers, unless it is your intention to make profit by putting the customers in helpless situation and make the most out of it. Imagine the hassle of filling out this form in such a short space of time but BLS employees do not give a toss about this. While I was filling out the form I could overheard the conversation between the agent and customer at booth 2 and it was unbelievable to hear all the wrong information the agent was giving to the customers in a very rude and impolite manner. In every other minute the agent would scare the customer saying his application would not be successful for this and that reasons and would insist to come back again with fresh application, when my understanding is that this is the decision the embassy people should take, not them. My appointment was at 1.15 pm but I was called at 2.15 pm. I was interviewed by a girl who seemed to be trained to look grumpy and unapproachable. She started going through all the documents and started finding issues and kept telling me my application would be marked as incomplete because of this and that which I could not agree. For example, she was asking me for May bank statement which I did not receive yet because I was applying on the month of May, and she said without providing May bank statement my application would be marked as incomplete. She was not happy that I did provide last 6 months bank statements except for the month May. Then she started complaining about my photo as why the background in the photo does not look white. With the very similar back ground I applied for so many different official things, for example, UK residency permit, and they were never any issue with that. However, the agent wanted me to use their photo service that costs £9. Again, I was put in a situation where I did not have any option but use their facilities paying higher price. Then came the insurance policy issue, in her statement the insurance policy that I have bought is not valid because the company is Germany based! Now, I was using the insurance company that the Schengen official website (https :// www.schengenvisainfo. com/ schengen-visa-insurance/) themselves recommended to use.This is what you will find in their website saying "We recommend MAWISTA Visum by ALLIANZ WorldWide – It is very cheap and it is accepted by European Embassies. You, also can cancel it for free of charge, subject to presentation of proof that a visa has been refused!" Again - who is right here? The Schengen website or the BLS agent? Or is it just a blaming game and a way to rip off customers? They have AXA insurance booth next to the reception and I have had a suspicion that BLS wants the customers to buy AXA insurance, perhaps there are some internal commission arrangement agreed between them. I can carry on saying my whole nightmare time over there but I think I have mentioned enough to give you hints of my experience there. I have been to BLS few times and I have a firm belief now that this whole application form being checked by subcontractor like BLS is just a money making deal and the embassies and the BLS must have some sort internal agreement with some of these dodgy practises. You follow everything mentioned in the official Schengen website in preparing for your application form when trying to visit another European country and as soon you enter BLS centre it seems everything you have done is incorrect. It is difficult to apprehend an organisation like BLS can operate in the UK with this sort of manner and the European countries are actually using their service.

My issue is that I was forced to use their courier to post my passport back to me. On all my previous visits to the actualb Spanish Embassy I was told to bring along a RoyalMail Special Delivery Pre-Paid envelope, so this time I did the same. When I gave it to the lady she said they can't take it as they have to use their own courier. She even said 'If she takes it from me someone would need to go to the postoffice'. As I had no choice I had to pay about £14 for their courier. The passport arrived a few days later and to my SHOCK it was delivered by RoyalMail and not their own private courier company. When I checked the actual price of delivery with the PostOffice they said £2.03. BLS are thieves and rogues. I find it unacceptable that they are the only people we can get this serve through. My next step is to report them to WatchDog and any other Trading Standards companies I can fined. I am extremely disappointed the Spanish Government uses this type of company. Other than that the lady's were helpfully and I got my visa promptly. Its a pity my experience had to be spoiled by BLS been a GREEDY MONEY MAKER

The Spanish government needs to change this company