BLS InternationalReviews of blsspainvisa.com

I have to say, this is one of THE WORST services I have ever received. I booked for a premium service, which I did not receive, the agent was very unhelpful and extremely rude towards me.None, not ONE of the services offered under the premium service was offered to me. They run a "by numbers" game here and for a country the the prestige of Spain I am very disappointing these lot still are allowed to operate

Terrible experience They wanted my invitation letter to be in spanish and that was not mentioned on their website. My application date was yesterday and I heard many people have the same issue. They added the spanish requirement to their website this morning, I have screeshots of what it was like yesterday and wrote a complaint but no one is replying to my emails. My company paid for my travel and accommodation expenses and now Im in a very difficult position. Avoid this centre at all costs.

Very very bad service! Been there twice in 2 months! My appointment time was 14:15, I got called at 15:35! Why do you make an appointment then!? It seems all the rules have changed since 2 months ago! I was there 2 weeks before my booked and paid trip! The unwilling person who helped me said I’ll have to postpone my trip because the visa takes 2-3 weeks! Last time I got in a week! 🤔 My husband, who doesn’t speak Spanish, gave an English letter saying he is paying for the trip! O no.. she said, it has to be in Spanish! So my husband who doesn’t speak Spanish, has to give a Spanish letter!!! 🤔 Then I asked the person what should I do now. She didn’t know. Then she went to ask her collegue and came back and said I have to find a solicitor to translate it!!! English is a universal language!!! Wake up, it is 2019!!! I can go on and on. They have all these ridiculous document requirements but are not consistent from the last time I was there! She also wanted 6 months bank statements from me!!! Why!!!?? I am not paying for the trip!!! Definitely not going to leave it here! O, and the travel insurance was fine last time, but not this time! Apparently the amount for which I am covered for was not on the paper, but after a minute it was all Of a sudden fine. I also gave my old and new passport, but oh no, she wanted the one before as well!!!!!!! So who will refund our £1022??? BLS???

Worst ever application experience. They do everything to direct you to premium application. Whenever you have an issue, their direct answer is, "go for premium application". It does not matter what time your appointment is, only single counter works until a certain time, just to make you wait. Appointment was at 14:15, arrived at 13:45, waited until 15:15. On the counter, we were asked extra documents and printouts never mentioned before, even on BLS's email 1 week ago. A letter to explain why I need multiple entrance, omg! As a result, canceled my trip, burned the tickets, hotel reservations, travel insurance etc. Never got angry like that since years. Wish I could give minus 5 stars.

a scam visa centre, applied for visa more than one month out went in person and applied , still havent heard back form them tried to ocntact them several times but their call centre number doesnt work , I have sent several message son Facebook, email and also on their FB page chat but no response. Absolute bunch of scammers and avoid Spain at any cost.... worst country to get visa for !!!! Angry is probably an under statement to what I m feeling at the moment! I m taking them to court for sure if I have to cancel my holiday and lose my money.

Ruined my boyfriend's birthday!!! We should have just known best from the Bad reviews that we saw on here and not gone with BLS!! So I booked a holiday for Tuesday the 20th of November for my boyfriend's birthday. To Barcelona just for 3 nights!!!!!! ! We called "BLS" also double checked online for all the information and document that was requested. Travel insurance being based in the UK blah blah blah!!!! Bank balance clothing at "£600" my boyfriend's bank balance was closing £2000 double then what bls was asking for!!! He applied for his Visa on the 6th of November. By the 7th they ready stamped the letter made up the mind that there wasn't going to give it to him and said that "he did not show enough money in his account and second reason that he did not provide enough information" bearing in mind that he gave everything there was asking for even more. So BLS MADE UP THEY MIND ON 07. 11.2018 Only a day after he applied for his visa. Nobody called him to tell him anything!!! He had to call them today Wednesday 14th November 2018 to check if he's visa was ready. It took them a day to make up their mind and reject his visa application but over a week to call him back to come and collect his passport seriously crazy!!! Ruined holiday money down the drain £800 1

Hereunder is the content of email sent to them using their email address for complaints but no reply two weeks later. There are several items of misleading information on their website for the Spanish Embassy in Nigeria, and in spite of complaints by applicants, these items of not being resolved to date. Hereunder is the personal experience of two applicants on the day of the submission of their applications. Family / Friend Visit Visa is N6,500 BLS's website states that the cost for a Family / Friend Visit Visa is N6,500 only plus the service charge of N6,500. However, at the office on the day of submission of application, you were told that the price is the same as the 'Tourist' visa, N25,200, regardless and without any explanation. Your reference to the website information receives no acknowledgement. One of the requirements for a Family / Friend Visit Visa is an invitation letter issued by the Spanish Police or a 'Notary Public,' the latter is quite expensive (as I had later learned from my friend inclusive of DHL's cost from Spain to Nigeria, about 500 Euros) and several times the Tourist visa cost of N25,200. The much cheaper option had I known, would have been to apply for a 'Tourist' visa and save my friend that significant cost. Colour photocopies of your documents You have to download from the website a 'Checklist' that lists the document required with your application, see attached from website. However, at the office on the day of submission of application you are told that you require colour photocopies of your documents, this is not mentioned anywhere on their website or checklist. Now to the ridiculous, and it's not a joke. The website stated you are to submit a colour copy of your passport's data page. And, you need a colour photocopy of all documents. The attendant stated you needed a 'colour photocopy' of the photocopy of your passport's data page, a second extra identical photocopy of the data page, that I had, was not acceptable. This actually happened. Off course, colour photocopying service is available at a premium cost. Passport pictures The checklist and a web page provides the specification for the passport picture along with an illustration. However, at the office on the day of submission of application you are told that your passport picture is incorrect, more face less shoulders, contrary to the specification provided. Off course, passport picture service is available at a premium cost. Embassy/Consulate appointment The website has an option for booking appointment to the Embassy/Consulate. This is not valid option but its still available on the website. Only one attendant Finally, got in there at 10:00am, left after 1:50pm. Had to rejoin the queue to get colour photocopies and more money. There was only one person accepting applications. On the day of submission of the application, other applicants protested, most silently, (some consoling themselves by saying this is how its done in Nigeria) about the additional photocopying but had no choice but pay at a premium cost. Providing additional copies is an easy process and further, in making the appointment your email address is submitted. This additional photocopying requirement was just an email. This complaint is used to improve your website by removing the number of inaccurate items of information in order to improve customer experience.

Got my Spain Visa on time. Thanks team BLS for your end-to-end support.