BloomscapeReviews of bloomscape.com

I purchased a xs bundle from Bloomscape which consisted of the ZZ plant, Sansevieria and the Hoya plant in early spring, and to date my plants have really flourished. I am so excited and pleased. My ZZ and the Hoya plants had to be repotted in a bigger pot. When Bloomscape get their pots in I will order a couple so I can repot my Sansevieria. I now know why I bought these beautiful plants because they enrich your lives and a room Thank you Bloomscape

Rarely do I ever write reviews, but I ordered a care package and found out that the soil scoop was missing. Reached out and Alex got back to me in a timely manner. I asked if I can buy and add potting soil to the replacement order. He sent me confirmation for the replacement scoop and included the soil at the inconvenience of the situation. Appreciate it so much!

I ordered a large tree in a planter which arrived a few days after the expected date, damaged, and with a broken pot. However, this is not Bloomscape's fault, as it was delivered (and left on the truck for days) by UPS. Bloomscape was incredibly responsive, friendly, and offered several options to correct the situation. You can't really ask for more from a company! Would've give 5 stars , but I do need to find a new tree locally...

I recently purchased a plant as a gift for someone and had a question about my order regarding a coupon and they were so quick to respond and went above and beyond to help me! Very impressed!

I would NOT recommend this company, instead buy from a local plant store! My plant arrived upside down and broken. Dirt everywhere and a mess that I had to clean up. The stand was also broken. Bloomscape offered to replace the plant but would not offer a refund. Now I am once again dealing with UPS delivery issues (my time and effort). The company should have offered a refund all together.

Plants delivered well, but their customer service is horrible. They have no 800 number, and took forever to get back to me. For the prices that they charge, I expect excellent customer service. I have been tempted to purchase from them again, but I will not, when I think of the poor customer service. I find the personality of the company to be impersonal, cold and greedy.

Spent a fortune ordering an "XL" snake plant from Bloomscape. It arrived smashed in half (most of the leaves broken), and half the size of a previous order and their pictures. The rejects at our local nursery don't even look this bad. I ordered from Bloomscape expecting a nice full plant with leaves. Contacted support, and crazily they argue wanting me to "measure the plant" top to bottom to prove it's too small (just the picture shows it's bad!) and suggest I cut off and propagate the broken leaves! Yes Bloomscape, I spent double what I could have bought a perfect version from Home Depot getting a plant from you to have to spend time propogating leaves! Sadly will not order from Bloomscape again when they send a subpar plant then want to argue about it's quality instead of just admit I got a bad and damaged plant.

Really impressed with the service! I received the wrong bundle and the customer service quickly sent out a new replacement and allowed me to keep the wrong bundle. Very impressed with the response time and action taken! I'll absolutely purchase again!