BirdReviews of bird.co

Group ride of 4 scooters. Couldn't end ride, spent ages trying to contact customer service as couldn't leave scooters still attached to my card. We were in designed parking spot. Total rip off scam.

I used these scooters in Rome for 3 days. it came up to almost 300 US. Complete ripoff.

Absolutely no customer service, no way to contact anyone for support. How do we get the word out this is a fraudulent company? I need to speak to a LIVE person that will assist with an error code. IMPOSSIBLE. Spread the word it’s a scam.

There was nothing posted as to the pricing for the scooter rental and I was charged $17 for a 30 minute ride. Over charged and did not work that well.

0 STAR I couldn't end my ride. I was overcharge 10x. They refounded a very small amount,but the balance was still 9x the fee I originally payed and about 10x the value of my ride. No customer service and to find an email took ages. It was hours later, when they been aware of the problem - whilst you negative balance keeps growing by the second. After reaching customer service, problem still not solved....So what's the point? It ruined my evening out.

0, not even a 1. They stole almost $40 dollars instantly and the scooter never worked. I did not even move. There is a reason there is no phone number, they wouldn't be able to keep up with the complaints. I'm fully confident they will not send a refund. Walk next time, it will save you a lot of grief.

Regina Sask. Scooter wouldn't go over 15kph no matter how many rides I took. Helmet would not unlock on 3 out of 4 scooters. machines randomly slow down and then quickly accelerate causing you to lose control. Thinks your on a side walk unless you drive in the middle of the road pissing off motorist. customer service is terrible spent over an hour on the phone trying to resolve issues, there advice was just use a different scooter. There us no scooters available compared to the other company in town so you need to walk 20 blocks to get to the next one. all in all

Dovrebbero migliorare l’attenzione nella manutenzione dei mezzi e nelle relazioni con i clienti. Mi hanno dato la sensazione di arrampicarsi sugli specchi inventandosi qualunque scusa pur di non dare i rimborsi dovuti in caso di imprevisti.