BirdReviews of bird.co

Half the time the scooter has something wrong with it and then you can't even end the ride because your in a no parking zone, funny how it was parked there to begin with. Had to leave one for another because it was broken only to find that the new one I took was also broken, two fees I will never get back out of dozens of others. They are always knocked over, terribly run business. Buy a gyrocopters 6.0 flash for 250$ save yourself the time and frustration and have a lighter faster smoother ride.

They are great bikes, and great scooters that go fast. However, software is a bit buggy. For example will you try and park, the GPS is not accurate which is very annoying so tells you you’re not allowed to park, even though it’s literally right next to another bike. More importantly for three bikes to go 4 km cost us €50, which would have cost €5 in a Bolt or Uber.

Ho iniziato ad usare i monopattini di Bird a Luglio 2025 e sapevo che non dovevo "aspettarmi" molto sul servizio, ma i monopattini spesso risultano rotti o vandalizzati (questo, purtroppo, è causa della gente) e non so quanto vengano aggiustati. Il servizio da' la possibilità di avere un Pass di 2 corse di 30 minuti per 24 ore a 2,99 euro. L' ho spesso utilizzato per fare prima con il lavoro, l' unica cosa è che se ti capita (e può capitare spesso) che il monopattino che selezioni parta per qualche metro e poi non funzioni più, perdi quella corsa e i soldi. Puoi provare, tramite l' App, a richiedere il rimborso della Corsa o del Credito, ma come già evidenziato in altri commenti, hai a che fare con un' Assistenza Clienti automatizzata e, anche scrivendo ai loro vari indirizzi email @bird.co, non avrai mai risposte e confronti reali (in automatico rispondono che ti hanno già caricato il Credito, poi, verificando sul Saldo residuo Non è vero) finendo, per sfinimento, per "accettare" di perdere i soldi che hai lasciato. Essendo un Servizio massificato, globalizzato e low cost, loro si basano proprio su questo per guadagnare: l' "apparenza" del low cost, per un servizio basico e difettoso e un' Assistenza al Cliente assolutamente inesistente (rimborsi se dovuti quasi nulli, di conseguenza, molta poca etica ed onestà).

The monthly ride pass is worth it if you use them daily but they go way too slow. Last year they bumped them up to 23kmph now they are back down to 19 or 20kmph. Lots of scooter are damaged with no back breaks and the most common is no working bell. It's also a new thing for parking zones which is ridiculous if you have to go into somewhere quick and put ride on pause you have to find a parking zone which can be further away from your stop

Awesome ride... but there's a reason Bird isn't transparent about the pricing. Abusive rates, cynically applied. Instead of an Uber for €6, we took our first e-scooter trip costing a whopping €50. The app wouldn't end the trip at our destination saying we had to take it back to the original bay. Total cost €80! They refunded the idle time of about an hour (€30) but ignored the cause and the unwanted return trip. Never again a Bird. Be warned, it's a tourist trap. We'll buy our own! Moreover, the units are quite broken (visually and mechanically). Actually, a day's car hire is cheaper, never mind Uber.

unfortunately their service has become totally unusable. But I have to say, their customer service has surprised me, someone called Peter, was very correct and friendly. Unfortunately the app itself and the whole experience was just horrible.

Testen lukte ten dele. Met moeite step kunnen starten. Terugzetten op zelfde plek lukte niet want de Parkeerplaatscircel waarbinnen je moet parkeren lag middenin een hotelcomplex waar ik niet in mocht. Na veel heen en weer rijden uiteindelijk dicht tegen een mini supermarkt geparkeerd. Daarna veel gedoe met betalingen. Ik had € 10,00 opgeladen maar niet automatisch opladen gekozen. Toch werd 2x € 10,00 afgeschreven op zelfde tijdstip. Ben nog in discussie met ze over afwikkeling. Tot nu toe voor 2 korte testritjes €7,75 betaald. Snelheid doseren op stuur gaat schokkerig.

Firstly - I am In Vienna The good bits They are a very solid machine They are good fun to whiz about on The other bits They seem expensive There is not enough of them There's no suspension so even the little bumps are felt Cobble stones are a nightmare