BirdReviews of bird.co

Worst experience. Battery died half way up hill. Had to push it to nearest location to drop off which was ages away and then got charged half the fare . They understood there were issues with the bike and I was still charged money. Will never use again.

Ik heb een bird bike, A-frame. Heb er nu 500 km mee gereden. Ik vind de fiets OK, heb er ook geen problemen mee gehad, maar met een opgeladen accu kan ik maar 40-42 km rijden en dan zit je onder de 10%. Het maakt hierbij nauwelijks uit of je met minimale of maximale ondersteuning rijdt. Mijn zoon heeft met zijn bird dezelfde ervaring. Ik heb ergens gelezen dat je per 100WH accucapaciteit op ongeveer 12 km bereik kunt rekenen. Met een accu van 346WH kom je dus op ongeveer 42 km uit, en dat komt overeen met mijn ervaring. Maar toch adverteert bird met een bereik van 60-100 km! Ik vind dat naar bedrog ruiken.

Eigentlich null Punkte. Man konnte den Scooter nirgends abstellen, überall hieß es keine parkmöglichkeit. Und in der App findet man die Parkmöglichkeiten gar nicht. Wir werden es nicht mehr benutzen. 👎👎👎

SCAM:BANK HACKERS!! Bird hacked bank accounts #CALGARY you need to stop this company from stealing from tourists and Calgary residents. ON HOLIDAY all our bank cards were cut off because of BIRD. on vacation, no money, no cards. BIRD you owe my family money and time and a holiday. Why is Calgary allowing this company to exist? #SCAMMERS #BANKHACKERS MINUS STARS !!!!!

Terrible app. Takes you're money gives you nothing. Most of the scooters batteries are dead. AVOID AVOID AVOID!!!

Very difficult to end ride would not connect ended up overcharged but not as significantly as other reviews here won't use again

Fraudulent changing practices over and over again. Using a bird to get around in a city is about 5x more expensive that owning a car. They regularly charge my card over $70 per day for 2 15 minut trips, it’s insane! They try to hide it by constantly “pre billing” in fixed amounts, so if you do a single trip they will bill you 5 times over the next days in amounts of 7.99. It’s insane!

At 04:15 AM, I picked up my phone, unlocked it, opened the Bird app, paid for a Bird+ subscription, locked the phone, and put it back exactly where I had left it when I went to bed, all this while fast asleep. Sarcasm aside, I woke up yesterday morning, checked my phone, and was greeted with an email receipt of a Bird+ subscription, the email timestamp was 04:15 AM. I immediately opened a support ticket for an unauthorized charge with all the details. I waited for a full workday (US time) and finally received an email asking me to rate the customer support I had received. The thing is, I received none; no one got back to me, total silence. Apparently I was even assigned a customer support agent called "Doug", well maybe you shouldn't keep "Doug" on your payroll. My bank told me I could dispute the charge, but as I have no evidence, I decided not to pursue this further. If the company was domestic, I would've filed a police report for fraud. Also judging by other people's reviews, credit card frauds seem to be their core business.