BirdReviews of bird.co

Die Bird-Trotti werden laufend wild abgestellt. Versperren Hauseingänge und Autoabstellplätze. Wenn man reklamiert, muss man zuerst die ID des Trotti suchen => unmögliche Situation. MAN SOLLTE DIESE ART DER FORTBEWEGUNGEN SCHLICHT UND EINFACH VERBIETEN!

Had an issue on a ride in Calgary where the scooter just stopped working mid ride. I saw there was another scooter ahead so pushed it over and parked there, ended the ride and started a new ride on the new scooter and completed my journey. Since I was charged the unlocking fee again I reached out to Bird for a refund but they said because I had "completed" both trips they could not refund. This seems very short sighted as they could clearly see I parked a scooter in the same location and started a new ride 30s later which I would not do for any other reason than a ride problem, so I shouldn't be charged another unlocking fee. Also for <$3 it seemed strange that they wanted to deny a refund rather than keep a customer happy. I will certainly father Neuron scooters more now as a result of this. Fortunately I disputed the charge with my credit card and got it refunded.

Was going to use these scooters while on a trip. Loaded money into the account then realized you had to be 18 and our teenagers were with us. In the help section it says you can request a refund of your account balance within so many days. I immediately requested it and they just ignored it. I have contacted them several times over the past 6 months and they literally just ignore you. We do not have these scooters at home so I’m basically just out $20. Don’t use them customer service is terrible.

Negative 1000 stars, rented a BIRD bike in Cherbourg after paying for a multi ride pass, I couldn't park the bike when I got to my destination despite being told by the app there was parking nearby, I was charged for multiple hours as a result, BIRD didn't respond to my query then directly charged my card. UNDER NO CIRCUMSTANCES WILL I EVER USE THIS "SERVICE" AGAIN I WOULD RECOMMEND ANYONE ELSE DO THE SAME.

Funciona muy mal, hacen cobros indebidos y te cuesta 20 emails que te los devuelvan, te contestan algo diferente a lo que tu reclamas, no se enteran de nada Los patines van a maximo 24km algunos van muy lentos otros los frenos van mal Me han robado literalmente un euro, teniendo pagado el bird plus que incluye desbloqueos gratuitos , me han cobrado la tarifa de desbloqueo y al rato me han hecho un rembolso de la suscripcion sin previo aviso ni notificacion a mi cuenta, co n el claro objetivo de quedarse ese euro, ya que yo voy a volver a pagar el plus porque me sale mas rentable, robandome un euro al tener mi suscripcion activa en el momento del viaje. Llevo como quince emails y aun no me han devuelto el euro De euro en euro, pretende esta empresa volverse rica o algo. Los pienso llevar al defensor del consumidor y espero que cualquiera que tenga un problema de este tipo tambien lo haga Es una empresa que funciona muy mal , deberian cambiar muchas cosas

Prima mi trovavo bene ,ma ora sconsiglio assolutamente questa app ,le zone di copertura non sono affidabili,e si sono inventati delle zone di parcheggio ,che, per esempio ieri dopo diversi minuti sono riuscito a terminare la corsa oggi nella stessa zona ho perso 5 minuti per terminare la corsa, naturalmente il tutto a pagamento!!

Wij nemen zeer vaak een bird step maar soms wil die gewoon weg niet rijden na wil hem dan afsluiten word er toch aangetekend vind dit schandalig en ook normaal is het voor een rit naar mijn werk 5 min dat is ongeveer altijd rond de 2,5 euro maar met mijn vrienden zijn gsm word er toch constant 5 euro aangerekend dit is diefstal en wij gaan hier mee verder vreselijk

Si rubano 1 euro più altri su monopattini che non sono funzionanti, senza nessun rimborso, questo è furto