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The customer is not their priority. Horrible service.
The company stopped operating in my city, Fort Laaiderdale, because so many riders were irresponsible and ride on the sidewalks, abandoned them in ways that obstructed other road users. Bird refuses to refund the credit balance on my account hiding behind its terms and conditions rather than stepping up and putting the customer, who added money into on his account in good faith, first. Horrible service.



