Susan D.
Clear communication
Clear communication. Easy order management and delivery.

All the vitamins & nutrition you need for weight loss, without tasting like (gr)ass. Biome secret combines 27 essential vitamins and minerals with 42g of protein and 9g of fiber to help you stay on track of your weight goals. The only weight loss shake using clinically backed studies.
Biome Secret (biomesecret.com) has 285 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Personal Care · Orlando, Florida
Excellent

Personal Care · Grants Pass, Oregon
Excellent

Personal Care · Great Neck, NY
Excellent

Personal Care · Costa Mesa, California
Excellent
285 approved reviews, newest moderated first
Susan D.
Clear communication. Easy order management and delivery.
Jamey M.
Update: The company reached out to me about my 1-star review. They offered a 50% refund on the product and a 100% credit towards future products if I adjusted my review. While I appreciate the follow up I am not impressed that I had to write a 1-star review to get a response, even after emails to them originally looking for assistance. I accepted the 50% refund. I appreciate that effort to correct a product that does not work and will give them a 2-star review for the attempt. Original review: Not impressed with the products. And they do not work as claimed on the website. Plus, the shakes are full of seed oils - that I’ve now discovered…so Non-Healthy. Also, don’t order the Vanilla Carmel shake as it is too thick to drink. Even when adding extra water. Expressed a concern to the company and they were not helpful. Chocolate shake mixes like a shake. And to do a return you have to send the product to Germany - even though the product was shipped to me from a location in the US…
Kelly R.
Excellent tasting product. Mixes well and keeps me full. I look forward to drinking it! I feel less bloated I’ve lost a couple of pounds and my skin is clearing a bit! Would certainly recommend!
Kelly J.
Shipping was fast and received them within a few days. I ordered the chocolate and the taste wasn’t my favorite at first but once I figured out that if I drank it really cold, I liked it. I’ve lost about 4 pounds so far.
Marissa Bueno G.
HORRIBLE! Product made me nauseous. I tried for weeks and nothing changed. I had my husband try and did not work for him. I contacted customer service for refund. It would cost me $900 to return!!! Absolutely unacceptable for a reputable brand to not offer a reasonable return policy. DON’T PURCHASE!!
Peggy
Very quick delivery, tasty, palatable. Very filling meal replacement.
BRADY/BRIAN F.
I ordered the metabolism booster and the shakes. I can tell the met. booster is working, not on edge like coffee but a nice gradual increase in energy. The shakes are surprisingly tasty and filling.
Susan
This company is based in Germany, so if you do not quickly discontinue their auto send scheme, you receive unwanted product and must pay $106 to send it back to Germany whereby they "refund" a mere $59. don't fall for it. Choose another product.
Response from Biome SecretJun 17, 2025
Hi Susan, Thank you for your feedback. We're sorry to hear about your experience. We’d love the opportunity to look into this further and help make things right. Please reach out to us at [email protected] so we can assist you directly. We’re here to help and appreciate the chance to resolve this with you.