Biome SecretAll the vitamins & nutrition you need for weight loss, without tasting like (gr)ass. Biome secret combines 27 essential vitamins and minerals with 42g of protein and 9g of fiber to help you stay on track of your weight goals. The only weight loss shake using clinically backed studies.
Biome Secret (biomesecret.com) has 285 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
285 approved reviews, newest moderated first
Mary S.
I have had many shakes in my life time, but the Biome chocolate shakes are fabulous. I like mine on the thicker side, but they taste good, they are filling, and I drink mine early in the morning like 5/6:00 and caves me full until about 3 o’clock. I usually drink them plain, but I’ve added banana bananas, blueberries, and different fruit mix and they taste wonderful.. .
carly
It is a great meal replacement and you feel full. I can’t even drink it all. The only reason I didn’t give 5 stars is because of the powdery taste.
Tonie H.
I researched all the so called other diet plans and the ingredients were not half as good as Biome secret. I have been on my weight loss journey for 12 weeks and have lost 21lbs!
Darryl C.
Shakes taste great and are a great meal replacement. I am replacing one meal a day with the shakes along with exercise and have lost 8 lbs in 2 weeks.
Flora
Shakes taste great. Shipping is super fast. Would recommend and am very satisfied.
Alison
The shakes are too sweet and don't mix easily. I have to add kefir or sour tasting equivalent to tone down the horrible sweetness of the drinks. I cannot work out how to cancel my subscription or return an order for a full refund - I will not be able to consume the entire first order let alone the second. Please help!
Response from Biome SecretJun 30, 2025
Hi Alison, I hope you’re doing well. I truly appreciate your honest feedback. I’m so sorry to hear that you didn't like the taste of the shakes and were disappointed with our cancellation and refund process — that’s definitely not the experience we want for our customers. We’d love the opportunity to look into this further and help make things right. Please reach out to us at [email protected] so we can assist you directly. We’re here to help and appreciate the chance to resolve this with you.
Judy W.
Everything was handled perfectly with Biome Secret regarding customer service and the online ordering experience. When I initially ordered, I did not realize that I was also signing up auto refills. At this time I am not able to receive an order monthly. I would be happy to return what I have to you. There is no issue with the product. I am just not in a position personally. Thank you for reaching out. Kind regards, Judy Watkins
RayD
I cannot choke the caramel shake down. It thickens up so much it’s difficult to swallow like you are drinking gelatin-even after you had lots of extra water. Why does it contain seed oils? That’s exactly what we are instructed to not consume. They are SUPER aggressive with “refilling your subscription” and you don’t have time before they charge your card again to even finish the first order. Super disappointed. And after reading these reviews on trust pilot, I wish I had read these and not their own. Bummer and expensive one at that! They wouldn’t refund the second bath even though I cancelled (I was too late they said).
Response from Biome SecretJun 24, 2025
Hi RayD, Thanks for sharing your feedback, and we’re truly sorry to hear about your experience. We want to clarify a few things that may help: - We currently do not offer a caramel flavor, so we’d love to confirm if this review was meant for Biome Secret. - Subscriptions can be canceled anytime via your account or by sending an email to the support team, and we also send multiple email reminders before renewal so you have time to manage your preferences. - Regarding the refund, all our policies—including timelines for cancellations—are clearly outlined on our website. To help investigate your experience properly, could you please let us know what email address you used to contact our support team? We’d love the opportunity to take a closer look and ensure we support you as best as possible.