Biolife Plasma Services is listed under Hospital & Emergency.
Biolife Plasma Services (biolifeplasma.com) has 1,093 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Rex
I’m a military veteran dealing with an undiagnosed PTSD issue making it literally impossible for me to work with certain civilians due to my breakdowns. I rely on donating plasma to just get by and wish there were more deals honoring veterans. (Like a monthly code, provided to veterans) for an extra bonus for our sacrifices, cutting out family and our struggles in working in the civilian sector. Veterans should be honored.
Jennie T.
Hayden Idaho The staff are wonderful, hard working and friendly. But their wait time is horrible. And now I have a hard time making appointments. Have to make them 2-3 days ahead. Use to be able to make it as I was leaving the house, an hour away.
Arnold A.
Crappy... totally. The wait is crazy... appointment is a joke. Some of the techs spend more time socializing with each other than getting donor's out the door. The trainees should be on floor until properly trained. Got stuck twice bye same guy that had to get someone with experience. Lost out on $100 pay because another trainee screwed up my initial screening because had no blood in tube and I was cancelled due to ...to much hydration... Completely a joke...they get paid over $1500 a bag of plasm. For chump change then call you a hero. I call myself desperate
Aaron M.
Once again their machine had a “glitch” and now I can’t donate for another 8 weeks again! Glitch my ass, the reset those machines go to fast and don’t get all the lines hooked right. In the meantime I’m out over 1700 bucks.
isidro B.
I used the bio life contact us center for bad customer service. I was approached minutes later while in the middle of donating by the employee I had a problem with. I don’t think it’s fair that I didn’t get to talk to someone about my bad experience. And was approached While donating with bad attitude that made my heart rate speed fast.
James P.
Webster, TX What is the point of setting an appointment time if the facility cannot meet the demand? I will not waste three hours of my day because of the incompetency of your staff to move people through the process. It all starts with the management not monitoring who is doing what and just what through the floor area from one office to another. I have been to other Biolife centers numerous times. This place is run inefficiently.
Jennifer
Never will I ever go here ever again . You literally have to call 12 to 16 times in a row to get anyone to answer then when when someone finally answers they are rude and act like they have better things to do with their time . Then when they poke you they have girls that can’t find a vein to save their life then act like it’s your fault .. I refuse to refer anyone to this place honestly they need to be looked in too from the better business for real .. very unprofessional!!!!!
Jac
3 to 4 hour wait. Never enough staff for amount of doners. They had one person for 12 beds.. I complained that the 3 people in line behind me got hooked up and I was still waiting and a employee told me that since it was a voluntery program I was free to leave.... All the staff besides that guy are wonderful but wait time gets longer and the amount paid gets smaller and smaller.
