Biolife Plasma Services is listed under Hospital & Emergency.
Biolife Plasma Services (biolifeplasma.com) has 1,093 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Jennifer H.
Biolife has excellent employees like Peggy, Rebekah, Heather, Trey and Jenni. Unfortunately, there are others that work at their center that walk around and shuffle paperwork instead of helping people that are waiting to donate and would like to get out of their facility as soon as possible. Also it still feels like we are being punished for being loyal donors, by being paid less than other people that come sporadically.
Misty A.
Always caring and wonderful staff.
Richard L.
Love this place. After having bad experiences at other places, this place was a breath of fresh air. Less wait time, more staff, friendly and better trained staff, never left with a bruise like other places, and better promos, donation compensation, and rewards. Just better overall.
Lenny D.
Bio Life facilities are very clean. My disappointment came when the initial promo all promo's there after are 2 day promotions. When you donate thereafter you get a low ball amount for your 1st donation and double the amount on the 2nd donation. You are given 1 week to complete that leaves no room for error. When I went to the Pomona facility on Dec. 3rd for my 2nd donation, my pulse rate was 5 bps over the maximum. The issue is this data is for all ages and does not consider the different age groups. After the 2nd test of 106 bps I was declined to provide a donation. This would have been my 2nd donation for the promotion ended today. I feel Bio Life can honor the promotion for the following day.
Alejandra R.
The workers are very professional. I have been to almost all plasma locations and this place has the best work ethics. Also they are well trained when sticking the needle I never feel pain and I never get bruise they are very gentle when sticking.
Jessica F.
Employees are undertrained and make th experience feel like a burden that you’re there trying to help the community. Employees data entry needs improvement cause I was turned away twice because my vitals weren’t entered correctly.
Dave W.
Two times I went only to have both arms stuck with negative results. Some of the blood drawers are inadequate they will leave bad bruising. Also, they should give you more advice as when to not come in. Going 80 miles round trip to only be sent home because of bruising sucks! Then there is the knowledge that they are owned by a Japanese company called Takeda is a little off-setting. Add to this that the company can earn a minimum of 5000 off of each donation really makes it seem as if the donors are getting screwed.
kids D.
I love the people that work at the Denton Biolife. I have only been to this plasma center. I feel they are over worked and under paid. The last month that I have came in I have had to wait 3 plus hours to donate. I started going during the day cause in the evening we would get turned away with a coupon when we need our donation amount. I am considering taking a break. This has happened all of November.
