micksmoney
Three times set up appointments...
Three times set up appointments by phone, show up and they say you don't have an appointment, come back next week. Simply do not waste your time with this company.
Biolife Plasma Services is listed under Hospital & Emergency.
Biolife Plasma Services (biolifeplasma.com) has 1,093 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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micksmoney
Three times set up appointments by phone, show up and they say you don't have an appointment, come back next week. Simply do not waste your time with this company.
Robin
Showed up 40 minutes early for my first time donor appointment with BioLife because I moved from one city to another and wanted to be closer to home I get there the representative asked me have you eaten or drink anything with protein a car nothing about iron and I said yes I ate a special case cereal not the sugary time so she tells me "need to drink this and eat this and get it in your system and then we'll call you back before we can get you on the table"I questioned her knowing that everything was fine due to the fact that I've been donating for the past three and a half almost 4 years at another center in a different city but a different center other than fire life never had a problem with October everything was always fun my protein was always on point iron was always on point never had a problem with them my first day was this place that my life in largo tells me that I have to drink this and I have to eat this before they can get me in the back and I told him I assure you my protein is fine and my iron is fine so I did what they said and get to the screening in my proteins too high they gave me an additional 22 grams of protein before I was even screaming had they screamed me before they gave me that I would have gone right through with no problem. Second day I go back past everything everything's fine let me step back for a minute first day they did a vein check two people did a vein check on me and I was fine but because of my protein was told to come back the next day so I did I get up early in the morning stand out there wait for the bus take the bus there get through the screening everything was fine get back there another vein check nope we have to have two veins I'm 50 years old what am I supposed to do throw another vein overnight because they can't use one arm The other place octapharma that I donated at for three and a half almost 4 years you never had a problem with using one vein I've never had to be reached up that should be the patients or the donors should I say they're discretion that's why we sign all those liability forms and understand that this could happen that could happen this could happen that could happen makes no sense. I will definitely put the word out to everyone that I know that plans to donate not to visit BioLife anywhere. I want to be taken out of the system of BioLife permanently so that I can find a more competent center closer to my home rather than having to take a two-hour bus ride just to get a center that knows what the hell they're doing.
Martin Lopez J.
Well they need to train there people on how to stick people right instead of bruising up donors and walking away like you know your job. As well as having managers that know what's going on instead of just coming to tell you your only getting 10 dollars for half a bottle and the pain and suffering. Well yall lost yall love and care for donors and now abusing the donors. Need better managers that don't laugh at you while walking away.. Trash
Scott M.
I went to the BioLife Thornton location today and the staff is great they answered all my questions I had and had a great experience I will be back there again thank you to all the staff there scott
Aaron
They need to offer better compensation for donors. They turn an overhead profit margin of $5,000-$6,000 per donor and show no appreciation with compensation. Furthermore to pay a donor $110 a week is an insult for there time that’s why people aren’t going to Casselberry location. I’m about to boycott this company all and all I’m sickened when we used to get double if not almost triple $800-$1200 a month to $440 total simply disgusting this is a money hungry company that cares nothing about there donors thinking about going to dsl or anywhere but here consumer beware!
Cookie G.
I’m a very patient person but the staff has test me to the point where I had to speak my mind. Very unprofessional and un compassionate. Highly untrained. I attempted to donate 3 times all unsuccessful. I thought it be nice to do a good thing and make a little money. One of the associates there had attitude as soon as I walked in. Once she started the screening I had eye rolling. It make me feel unwelcomed but this was not the first time I seen this person acting like this. I tried a little small talk and continue to be polite. Having system issues and instead of letting me know what is going on she kept walking away with attitude. I asked if we need to cancel and reschedule and she ignored me. So after I confronted her and said what is with the attitude. I get it your there for the money and so am I. If you hate your job leave. Also be patient with new donors they don’t know the process so take a little time to make sure they understand what you are doing Well at the end the manager and one of the nurses made sure I understood the process so that my “next” appointment will be smoother.
Chuck
The people that work at the Snellville location are great. It runs pretty efficiently most days I am most upset with the weekly promotion I just received a few minutes ago One week for $100 This has gone down from $140 to 130 to 110. Now $100 per week My plasma helps a lot of people . But after May. I’m no longer coming back. I try to help people with immune deficiency. But $100 a week for about 6 hours of my time is not worth it any longer. And the points redemption dollar amount is a joke. $5.00 for 1250 point (8 visits) Sorry Chuck F.
Canayia T.
Staff are always so sweet and careful with the customer >staff takeyah- was great !!