Biolife Plasma ServicesReviews of biolifeplasma.com

The facility is clean and most of the staff is friendly but that is about the only good thing about Bio Life. They pay so little that it isn't worth the trip and their staff is poorly trained. There isn't a visit that I haven't had one technician stick me and not be able to hit the vein. They either keep trying or have to call someone else to do it right. It takes a good week or more to get the bruise to fade. You cannot contact this company with a question and get a response. I've been trying for weeks to get an answer about needing a code on your account. They have just started making you get a code through your email to access your account. That means if you want to see the balance on your card while shopping, you have to be able to get an email code.

I used to love this business, they had great incentives and seemed to really appreciate their donors. Lately they have been playing this game where they try to see how little they can offer for donations. It was a good little second income for a while but I can’t help but think they are taking advantage now.

I went in to donate and the lines were long and only 3 sections open. I cant figure out why they make so many appts and have no one there to take care of people. I left after fifty minutes. After standing there, I estimated that it would have taken about another fifty minutes before I would have gotten back to donate. I doesn't seam like they value other peoples time.

Carrie is up front and so helpful and efficient and they keep the line moving while smiling, thank you for all you do

Today I was having a good day until it was time to donate some Plasma at the Temecula BioLife i came across a person name Summer as she was doing my arm she kept on talking like she was on some type of drugs she had Increased Talkativeness and i guess since she was so lost in her words she bruised my arm I'm very unsatisfied about how things went today I hope I don't see her in the future or hopefully no one will be seen by her

They're very unprofessional and very rude at the Getz road location. They do not help or answer questions. They're quick to just get you out of the door. You would think they would try to help as much as they can but they don't. One nurse said my veins were good to go the other said no and started being snarky and rude. Also the supervisor was very unprofessional and rude her name is Kathy.

While donating I was asked by (then pressured) by one of the plasma center technicians, (Hayley) to use a arm for donation I expressed discomfort in using. The result was an additional, and unwanted puncture site that could have been avoided if the donors request relating to their own body took precedent over what made staff's job less taxing. While it is understandable that alternate veins are needed at times to complete donations successfully, it is something entirely different to pressure a donor into doing so solely to avoid a minimal amount of effort.

Well they don't care about updating the system so New people can get in and there super slow when someone needs help with something