Biolife Plasma ServicesReviews of biolifeplasma.com

My experience with Biolife has been very satisfying the staff were very friendly, attentive, and caring i was a bit nervous my first visit but seeing what a great job they did i feel very comfortable now ready for my next appointment i would definately encourage it.

Although they claim to be better than CSL- they are BEYOND slow. Even after the initial sign up - super super slow. We were going to CSL that was 15 miles away- it was quicker to drive there and donate than going here 3 miles away. Their machines are also super slow…. Plan on almost 2 hours every time you go and don’t forget to make an appointment because otherwise you cannot donate. However the staff for the most part is very nice- so that helps.

You have to wait 5 hours in line to donate can I rip you off our money up so under staff

While they pay out more than any other plasma center I've been to, the bank they use and the fees charged by the card is really terrible. Charged everytime used especially to get cash off the card. Very disappointing. But being able to donate at any biolife in the US is helpful when you're an OTRD (Over the road driver).

The wait is always absurd. The closest one is 40min away. When I arrived early since the wait is always crazy, they turned me away. Absurd. Will never go back.

I have been a donor for several years. I used to go all the time and now I’ve been going less and less. The experience has been consistently getting worse. The place has become over crowded and under staffed. It now very hard to get an appointment. This is to be expected when they start offering more money but the employees are now becoming inconsiderate. Most of the time now the place makes you feel more like a farm animal then a person and they don’t care. I got turned away today because I was less then a minute late and then they excused me of lying about it. I was knocking and they purposely ignored me until another donor let me in. It’s just bad and they need to fix it.

Now you go a regular donation and its take you 5 hours that not good i dont have time for spend. All day doing a regular donation..Customer all in the area off donation avery were that no good for the people that work in the area its no save for the nurse that work in the area not recomed if you dont have time ..Other donation take 2 hour for donation there its all day

Memphis TN location Overall decent at getting you through the line if you go during slow times, otherwise very inefficient. They also turn you away for ridiculous reasons sometimes. I was turned away recently because the lab hadn’t tested my blood sample yet, not because something was wrong, but because they just hadn’t gotten around to doing it yet. I’m guessing there’s something in the system that requires them to enter a normal blood sample result every so often for a donor to be eligible, but I donate twice a week every week, so they’ve had plenty of chances to get what they need. They even took a sample 2 visits in a row and when I asked why I was told that they had lost my first sample somehow. This is clearly Biolife’s fault, but I’m getting punished for it. I wasn’t even offered any sort of compensation for their mistake, I was just told that hopefully the results would be in next week, which is an extremely pitiful response to the situation