Biolife Plasma ServicesReviews of biolifeplasma.com

Prepare to spend at least 4 hours for a45 minute process that they require you to make an appointment for. And management continuously brings me funnies to the front of the line. I've been told that my two appointments for 330pm wouldn't happen and one for 4 as well. Manage your business better. Quit giving 10 minute time appointments when you know the process is at least an hour. The compensation they give isn't really justified for for house now is it

The staff is always super friendly and they are very efficient !! It’s always a great experience.

I've never had problems with giving plasma ever. This place turns me down on McGalliard in Muncie because of tattoos. The tattoos aren't even over my veins where the plasma is drawn. Very rude and awful staff. Go elsewhere!

My location is in Greenwood Indiana. I highly recommend BioLife (at least this location). I actually enjoy the process. It is nice to just be with my book for a little bit each week. I do wish they would be more fully staffed so more donors can donate in the hours they are offered. Two hours plus is a bit much since donating itself takes about an hour. But I really love the staff. They are kind and professional. Never leave me with bruises and they make the process very easy. The pay is also good. I enjoy my time there and do not dread going there, except the wait. But once I'm seated and hooked up, I am happy! Date of experience is my last donation but I have donated several times before and have not had a bad experience yet.

I don't know if I would trust this organization. I called three different locations here in Vegas, none of them answered the phone. I just had a couple questions about the process. Thank God I found out before I went.

The nurses know what they are doing and they do care about if we feel discomfort and about doing their jobs right! They always seek help from other nurses if they aren't sure!

My experience at BioLife was good. I really enjoyed talking with the staff. The young lady who did my vital this morning put a smile on my face. Thank you so much. I’m thankful for Amanda being kind and working hard

My first time donating was fine and painless, the second time however started with the phlebotomist pretending not to hear me even though she was standing 3 feet away and I said "excuse me" multiple times. Then I went up to her and showed her the soda that was left at the donation bed and asked what I should do with it. Immediately I sensed something was off and I wish I had walked out then. Later before the donation started, I asked which arm we should go ahead with, she said it didn't matter and didn't even look.  I thought that was strange, since last time they had checked both arms and veins to see which one would be more suitable. Then she took a while before she found the vein and it was very painful when she did. She said "your vein moved but I got it". The pain continued for a while and my arm turned purple and numb, so I called a second phlebotomist to tell her the situation, and she moved the needle for a while and did some adjustments but my arm turned pink from purple but the numbness was still there. So I called the same (second) phlebotomist again after a while and she said some numbness was okay. After the donation was over my arm was still hurting and numb, so I went to a nurse who said it looks like they hit a nerve and they would call me the next day to ask me how I was. Noone called. When they called 4 days later and I told them I had a giant bruise on my arm, still some pain and weakness, the same nurse who had told me they hit a nerve 4 days ago, now told me it was mentioned in the disclaimer that that could happen, they couldn't do anything about it, it was normal to have a "reaction". When I told them I didn't have this "reaction" the first time I donated and I knew it wasn't normal to still have pain and weakness after 4 days and she had told they hit a nerve and now she was saying it was a "reaction" because I was probably dehydrated or hadn't eaten, she said they couldn't "hold each person's hand when they were donating". That really infuriated me because that showed how careless they were and that this or worse would happen again to someone else. I asked them what precautions they were planning to prevent that and how they would compensate me, she said that phlebotomist had been warned and they couldn't compensate me for my time, energy or pain, they just would pay for the medical expenses. I told them it wasn't about this one phlebotomist who was probably overworked and too busy, it was an institutional problem, but she didn't seem interested. Overall, I still have weakness in my arm because Biolife didn't do their job properly or carefully, it depends on your luck at ending up with a phlebotomist that is not exhausted that day and worst of it, they do not care to fix the problem or compensate. Healthcare is a serious business and there are very serious consequences of donating plasma, AVOID THIS PLACE.