Noname
They are very careful of what they do…
They are very careful of what they do to help all the Clients that come there.Very friendly, I haven't seen a Long line yet, and they get you to a machine fast.
Biolife Plasma Services is listed under Hospital & Emergency.
Biolife Plasma Services (biolifeplasma.com) has 1,093 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing1,093 approved reviews, newest moderated first
Noname
They are very careful of what they do to help all the Clients that come there.Very friendly, I haven't seen a Long line yet, and they get you to a machine fast.
Darrel C.
I've been a regular donator at the Corona, CA center for a little over a year now. Probably about 25-35 donations during that time. They say that a donation takes about an hour. That hasn't been true for several months now. My last several donations have taken around 2 hours and it doesn't seem to matter what day or time I go. I don't know if they are short staffed or booking too many appointments but it's getting ridiculous. $130 dollars for 4 hours isn't worth my time anymore. On a side note, Tiffany is the best! She's my vein whisperer. I've never had an issue when she sticks me and she has great bedside manner. She's the only reason I gave 3 stars and may still go from time to time.
Dave
It's not worth it. They incentivize you to donate twice a week, even though they know fully well that one should only donate plasma every 28 days. Frequent plasma donation is not safe and will over time drain you of life sustaining proteins and leave you permanent scars in your arm. Definitely not worth risking your health, even your life, just to earn a few hundred bucks a month. Moreover, the staff will look down upon you, and mistreat you. So what if you have to wait a long time to get anyone's attention if you needed someone to disconnect you when you're done, or if your machine stops, or if the nurse needs to see you for a physical, or any issues you may have. They won't care. They know you need the money and will keep coming back anyway. Just don't do it. Your future self will thank you.
Matthew B.
Employees are helpful and kind…first donation is a little bit of a process but after that thing things are smooth and appointments go by much faster…great way to make some extra money and for a good cause too!
EricRita G.
The customer service at Biolife is great. One individual stands out in the Harker Heights Texas office and that is Aiesha. She has done a phenomenal job every time I have donated. Highly recommend using this center. Only issue is not enough staff in afternoon and lines get long to wait to donate even with appointment
Patricia
All i want is a call back to find out if my protein is ok. I called numerous times left messages and did receive a call back on 3/13/2023 from one of the nurses. She told me that she wasn't sure if my protein was normal (remember this is a nurse) and she had to check with her manager and promise to call me back by end of day. Days later no call back. Amazing
Monica F.
Cody the manager on duty Monday, March 13, banned me from donating plasma because I asked for a different person to stick me. The lady on duty in the area I was sent to had previously infiltrated my vein and blew my arm up causing severe pain and bruising. HELLO CODY AT BIOLIFE you need to go back to school so you learn that industry standard reflects the customer .is always right and should be given whatever makes them comfortable and safe throughout the entire donation I will warn everyone I ⁵know to stay clear of this facility.
Jean D.
Place i Harker Heights is a joke. There were so so many people who were waiting everywhere. Why book appointments if you can nit accomodate everyone e i. That schedule. Total disaster. Wish i knew someone to report them to.