Binance.USBinance.US is America's home to buy, trade, and earn digital assets. As a compliance-first, U.S.-regulated exchange, Binance.US offers secure and reliable access to the world’s most popular cryptocurrencies. Recognized by Forbes and Business Insider as a top U.S. cryptocurrency exchange, Binance.US leads the industry with its low fees, advanced trading engine, platform security and reliability, and robust compliance framework. Learn more about Binance.US at https://www.binance.us/.
Binance.US (binance.us) has 425 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Greg C.
It’s a scam don’t put your money in there platform you will loose it
Response from Binance.USJun 2, 2026
Hi Greg, Thank you for sharing your feedback. We’re sorry to hear this was your impression of Binance.US. Since this review was posted, we’ve made many upgrades to both our customer service and platform experience. If you still need assistance, please visit https://support.binance.us/en/ so our team can review your case. Regards, Binance.US
Jimmy E.
22nd oct 2021 in binance.us the price of btc went down to $8000 from 62k. While binance global price was about 62k. Totally something messed up there
Response from Binance.USJun 2, 2026
Hi Jimmy, Thank you for sharing your feedback. We’re sorry to hear about your trading experience and understand how concerning unexpected platform or market display issues can be. Since this review was posted, we’ve made many upgrades to both our customer service and platform experience, including improvements to the app and trading experience. We’d welcome you to check out the latest improvements. Regards, Binance.US
Brian W.
I bought 40$ worth of crypto as an exciting long term investment. Logging on today after months and they say there is “no transfer history” and that I don’t own any crypto! So frustrating. My 40$ would be worth 100$ now!
Response from Binance.USJun 2, 2026
Hi Brian, Thank you for sharing your feedback. We’re sorry to hear about your balance and account history experience, and we understand how frustrating it can be when records do not appear as expected. Since this review was posted, we’ve made many upgrades to both our customer service and platform experience, including improvements to the app and account experience. If you still need assistance, please visit https://support.binance.us/en/ so our team can review your case. Regards, Binance.US
Qasim Wasim C.
Useless and crap! always block the funds when you try to withdraw. never going back.
Response from Binance.USJun 2, 2026
Hi Qasim, Thank you for sharing your feedback. We’re sorry to hear about your withdrawal experience and understand how frustrating fund availability issues can be. Since this review was posted, we’ve made many upgrades to both our customer service and platform experience, including improvements to funding and withdrawal flows. If you still need assistance, please visit https://support.binance.us/en/ so our team can review your case. Regards, Binance.US
Daniela & M.
HIgh hidden fees when using Visacard!!! They removed 5% fees!! OUTRAGEOUS!!!
Response from Binance.USJun 2, 2026
Hi Daniela & Markus, Thank you for sharing your feedback. We’re sorry to hear about your card fee experience and understand how frustrating unexpected fees can be. Since this review was posted, we’ve made many upgrades to both our customer service and platform experience. We’d welcome you to check out the latest improvements. Regards, Binance.US
Joseph K.
Be VERY ATTENTIVE to any orders placed with them. I placed a limit sell order and a minute later it sold at market. I dont think it was some glitch either and being that they havent responded to my inquiry on the matter it seems they're hoping I'll just brush it off and ignore it. As much as I oppose regulation its actions like this that these power abusers will exploit. After using other exchanges, this one and crypto.com(who will literally steal from you) are 100% untrustworthy. Kucoin is easily the best. F these predators...
Response from Binance.USJun 2, 2026
Hi Joseph, Thank you for sharing your feedback. We’re sorry to hear about your order execution and support experience, and we understand how frustrating it can be when a trade does not behave as expected. Since this review was posted, we’ve made many upgrades to both our customer service and platform experience, including improvements to the app and trading experience. If you still need assistance, please visit https://support.binance.us/en/ so our team can review your case. Regards, Binance.US
B S.
If there was less zero I would give them, they wouldn't let me sign up and they ask for dangerous personal information via email, they don't give you confidence, you and your money will be exposed to fraud Warning Warning Warning . Never use it
Response from Binance.USJun 2, 2026
Hi B, Thank you for sharing your feedback. We’re sorry to hear about your sign-up and verification experience, and we understand how important secure document handling and clear communication are during onboarding. Since this review was posted, we’ve made many upgrades to both our customer service and platform experience, including improvements to verification flows. If you’re open to trying again, we’d welcome you to check out the latest improvements. Regards, Binance.US
J S.
At first it was good, but then support was replaced or something. I had .06 BTC in my wallet there, and other coins. I won't be surprised if they spent it. They wanted 240 dollars to unlock my account. I refused to pay it, so they may have spent it. A little over 3000 dollars. Gone.
Response from Binance.USJun 2, 2026
Hi J, Thank you for sharing your feedback. We’re sorry to hear about your account access and support experience, and we understand how concerning it can be when you’re unable to access funds or assets. Since this review was posted, we’ve made many upgrades to both our customer service and platform experience. If you still need assistance, please visit https://support.binance.us/en/ so our team can review your case. Regards, Binance.US
