Bilt Technologies, Inc.Reviews of biltrewards.com

Would leave zero stars if I could. Horrid customer service that never gets to escalations. Now I’m being charged a minimum balance for a statement that should be $0.

Bilt initially charged my mortgage payment incorrectly and refunded the amount to me. The 2nd time I processed the payment, the amount was "paid" in bilt, but the bank account saw the 2nd transaction and rejected it. However, this was not reflected in my bilt instance. Now, my bank account says I haven't paid my mortgage while bilt's portal shows it has. My monthly mortgage is >$8k and the fees I'm incurring for this is racking up very fast. Customer service can't provide any fast resolution and can't commit to any timeline on when it'll be resolve, now I have $8k lost in Bilt's system with no clear timeline on resolution

No customer service. Received same response to ACTIVATING A CARD...from a credit card company. You can't talk to a human so you are stuck in a loop. 3 outstanding issues, with 1 issue being over 1.5 Months old. Lost all faith, and joining the rankis of people who will go back to Chase Reserve.

Absolute trash company. About the only thing they are any good at is avoiding their customers who need service. On that front they have established a rather sophisticated ecosystem designed entirely to run you in circles between chat bots and automated emails. If you do eventually get to human support they sound like they are picking up a cell phone at a noisy party. This level of ineptitude would be unacceptable from a retailer, but from a financial services company? Fak outta here, Bilt.

DISASTER! Is there less than 1 star for this pretend credit card company! ZERO live agents or customer support for a credit card is wildly unacceptable. I am stunned the feds haven't shut them down!! Have a dispute, send an email is there automated response. Staggeringly awful is mildly describing them!!

Completely exploitive of its customers. Holds rent payments for 3-5 days while your other purchases and bill payments go through. Bounces back easily. No protection for users.

This is no longer a credit card anymore! I’m disappointed with this new cards I use to pay my rent and pay it later. Had other things to pay like my moms medicine. They never said anything its like they trick everybody without saying anything. This calls for law suits

What was an okay card before is now useless. The minute I made my rent payment with my Bilt card, I got a text letting me know that the money would be taken from my linked bank account in 24 hours. What is the point of the credit card then? It is literally pointless to have a card if I need to pay it with cash myself. Better just to do it on my own debit card.