Bilt Technologies, Inc.Reviews of biltrewards.com

horrible company. they transitioned my card so badly it wrecked my perfect credit score. took months of emailing with 2 different of their support team to just recover my score and close my account. scam of a compay

The worst customer service in the industry and possibly in any industry. I ordered a BILT obsidian card and set up everything to pay my mortgage. They messed up time after time and actually never paid my mortgage. When I finally got a working number to call them the agent apo;logised but told me the system was making errors and there was nothing he could do to fix it. Since there was a fee for the card I told him to downgrade me to the free card but he told me there was no way to do that. I asked what other options I had and he said I could close the card. A year later a friend told me he finally got it to work. I tried again and still got nowhere. My friend said give me your phone and I willl try. He also got nowhere. I then called BILT again and they told me there was no way to reopen the card. They also told me there is no higher department that can look into why the card never worked. It does sound like a great idea but I then looked at the ratings here and 87% of the people gave it 1 star. I believe that 1 star is even too much but there was nothing lower. They deserve 0 stars. Read all the reviews. They have screwed up peoples credit and take no responsibility.

I have no word for this company. What an absolute scam and they won’t even let you close the account. Can they please stop existing already.

Be aware that when payments are marked complete in the app, they may not actually be processed for another week. Don't move money around or they will NSF you, make you process another payment, which will then be late, because they didn't process you first try until it was already late... and charge you another fee. If I was not required to use Bilt by my apt. Management company, I would RUN!

I hold the Bilt Palladium card and asked for a credit line increase. Support was useless: increases are "automatic," nobody can review, escalate, or explain anything, and my emails got canned replies within minutes. The limit they assign is arbitrarily low - and since credit utilization feeds your credit score, a low limit punishes you for actually using the card. I hold several premium cards with no preset spending limit, and Bilt is not in that league. Be aware before you apply.

Garbage system. Should have been consulted before mortgage got moved to this system. Its total trash. You get reward points you cant use and lose access to all important mortgage and amoritization data, etc. Not everything should be an app! Really tired of society getting dumber and this is a prime example. What next? Going to have to make my payment with a tik tok video?

I signed up for Bilt specifically to earn points on my mortgage, and my first experience was disappointing. Because of how the billing cycle works, two months of housing payments ended up counted as one cycle, even though I scheduled both payments on the same day each month. The timing was out of my control: my lender decides when to pull the funds, and my loan servicer changed during that period. The result was that I lost the points I had already earned for my first payment. I contacted support, explained the situation, and asked for a one-time adjustment as a new customer. I got copy-paste explanations of the policy, the chat was escalated and then closed, and the follow-up email flatly refused to help. I understand rules exist, but the timing depends on when your lender processes the payment, and new users aren't warned clearly enough. Support wasn't willing to show any goodwill. Bilt isn't the only option for earning rewards on housing payments. Other cards and services offer rewards on rent and mortgage payments too, so it's worth comparing before you commit. If you do go with Bilt, read the cycle rules very carefully, because one bad timing gap can wipe out your rewards, and don't expect any flexibility.

If you don’t pay attention to this app, they likely overcharge you by adding additional charge such as insurance, credit builder, application fee, and other fees. I took a look at my rent, and find a laundry list of itemized bills that I have Never requested for. The most interesting one was credit builder, and I have a 837 credit score. Laughable!