Bilt Technologies, Inc.Reviews of biltrewards.com

$40 processing fee. Can’t get anymore disgusting and greedy than that. This is the last time I use them 🤮

They will not get anything resolved and will tell you you’re basically out of luck. They’re the WORST. I told them they took two payments of my mortgage and didn’t want to acknowledge or help me to resolve this issue.

Our apartment just moved to this service and wont allow us to use any other method of paying rent other than cashiers checks. It just charged us more than 100 dollars for a "transactions fee" because we couldn't pay with a direct bank connect or else we would have to wait three pays and in turn make us late on our rent payment. That really sucks and is an insane transaction fee.

This is the worst method I have ever had to pay my rent. Please explain to me why we cannot split rent payments in a shared household? Is it that hard to have multiple people pay rent in 2026? Also, the "convenience fee" for paying with a debit card is ridiculous. How are you gonna charge me to pay rent?

Required to use Bilt for rent, and it’s a terrible experience. The app is cluttered with ads and offers when all you’re trying to do is pay rent. The biggest problem is privacy. I logged in and saw multiple credit cards already listed under my account, with the last four digits visible. I did not add them. That was shocking. Opting out of data sharing didn’t even work the first time. I had to do it twice, and I still don’t trust it. No real customer support either. No phone number, just an AI chatbot. This should be simple. It’s not. Be careful with your data.

the AI keeps putting you in a loop, i received a call in reference to my escrow and am unable to call a live person. it is completely wrong and i cannot get thru to a live person to discuss....hoursdays on the phone and unable to speak with anyone. UWM and Bilt are horrible. i have been dealing with this for weeks. Absurd

If I could give a zero I would. What kind of data mining company is this?! I have never in my entire life had a more worse experience with a company. This is a prime example of that machine learning and automation has gone too far. I am even more angry with UWM doing this horrible deal and I consider leaving them as a customer because I wanna stay far away from these types of ”tech bro” companies…

I applied for and received the palladium card but the mortgage payment feature didn’t work with certain mortgage providers so obviously I didn’t want to pay the $600 fee for a card i wasn’t going to use. The representative told me to close the account and reapply in 90 days for the no fee blue card. But after the 90 days another representative told me i cannot reapply because i closed the account. They will tell you whatever they need to to get you off the call true or otherwise. If anyone can get the mortgage payment working you might be ok, but otherwise i would steer away from bilt.