Bilt Technologies, Inc.Reviews of biltrewards.com

Worst customer service, finally got through to someone via Wells Fargo as they are charging us 1.5 with the transfer of the new CC they forced us to get and I didn't get a reply via email as promised or call back. What should I do next?

There is absolutely no customer support whatsoever when you have issues with the card and app. The rewards program is overly complicated and ruined in my opinion. If this company doesn’t make changes soon I don’t see this once great card lasting long.

This is totally senseless company now. They gave 15000 credit limit and said pay your mortgage using given account no and routing number. I used them and my payment got rejected and I had to bear penalty. This bull**it people mailed after 10 days saying since your bank account was not found in our system; we rejected your payment. MY CLEAR RECOMMEDATION - NOW NO SENSE OF USING BILT 2.0

I was told by apartment management that i HAD to use BILT to pay my rent. This wasn't true. After struggling with establishing my BILT account, THEY DIDN'T EVEN FREAKING PAY THE RENT! THIS WAS THE ONLY REASON I CREATED THE STUPID ACCOUNT WITH THEM! I just got done spending 90 minutes closing my account with Bilt using their WONDERFUL AI CHAT BOT to answer my questions (which it didn't). I did request the chatbot to release a 50 gallon barrel of rotted chum into the lobby of BILT CO which is didn't want to do. I think you can tell how much I've appreciated alll of the "benefits" of dealing with a zombie entity of Wells Fargo such as BILT. Do NOT deal with them. It will suck for 90% of you, the ones who have some self-respect.

The company ended their relationship with Wella Fargo and so all card holders had to transition elsewhere. They canceled my automatic rent payment and I was subsequently charged a late fee. I asked them to send my new card to a temporary address (the one I pay rent on through them) and it took 3 total phone calls and interactions for them to send it to the right address. They want a selfie of you holding the state id and a photo of the id eben after I specifically updated the shipping address in the app. You also wait on hold for forever before speaking to someone. The app is always glitching and taked forever to load. Only advantage is getting points on rent which no one else offers. But you can no longer use a line of credit for rent. Definitely gone downhill since I became a member a few years ago.

I’d give them 0 stars if I could. Typical Wells Fargo bs: we offer something nice then flip the switch once you’ve become a reliable customer. Forget about getting in touch with a live agent. This is probably what the fyre fest people felt like. Bilt was a great concept but turned into a scam.

The worst customer service I have ever experienced. My application was "under review" for over a month and every time I called or emailed they were unhelpful but said they would "escalate" it and, of course, nothing came of it. Eventually they just cancelled my application and told me to reapply for a THIRD time. I have great credit and was a Bilt 1.0 holder and fan. Never engaging with this again - literally wasted hours of my life

Less than zero. Bilt extracted double rent payment from my account and as of today has not corrected their error.I have made multiple attempts to reach a live person with no success.I have sent a dispute letter. I have made multiple attempts to contact them with no success. My leasing office refuses to help me and identifies bilt as a third partydespite the requirement to process rent through bilt. I have contacted the BBB and the legal aid society.To date BILT has not responded to the BBB. What a terrible way to treat people! It seems legal action is my only recourse.