Bikham HealthcareReviews of bikhamhealthcare.com

Jennifer is very kind and has helped me tremendously

Please disregard my earliest post on BIKHAM. This is an update from working with this company. Please do not use BIKHAM Healthcare for your insurance credential needs. I started the credential process with BIKHAM on April 13, 2022, to credential me with 24 insurance. I paid $4710.00 to get credentialed with the 24 insurance. As of today, they only credential me with three insurance. That was after I requested my full refund on 9/2/22, to which Jelaina Hollingsworth refunded me $1177.50 that day. However, on the Paypal website, the total amount was shown to be repaid. I was working with Prabhat Singh, who stopped answering my email. I called their office and was told that Jelaina would return my call. She stopped answering my email and has yet to return my call. I plan to put a formal complaint with the better business bureau for both BIKHAM and Paypal for their affiliation with BIKHAM. Paypal told me to place the complaint with my bank card because the transaction was over 180 days. I wasted a year waiting for BIKHAM to credential me with the insurance. I call one of the insurance earlier this week, and they informed me that no paperwork was submitted for my business. Again, use another company other than BIKHAM for your credential service.

It used to be that you advertised a particular service, received payment for service, and performed up to the customers satisfaction. That is not the case with this company. They are EXCELLENT at selling. As far as everything else? Nothing but delays. We all know that credentialling takes time. That is not my issue with this company. The issue I have, is in the complete LACK of communication, and delay in passing along required information in a timely manner. It has been a full time job just keeping them on task, and I started the process in JULY! When prompted, they act. It is that simple. If you do not follow up, especially as a small time business and single provider, you are put on the back burner. After waiting for 3 months I finally started the process with BCBS myself and was enrolled in 3 weeks!! They promised frequent reports and status updates!? They promised constant communication and swift response from payers!? Again, they do their job when you call, but if you don't follow up with them yourself then prepare for crickets! In the end... what are you actually paying for?

Bikham Healthcare has always been on top of things. They communicate very well and provide updates when needed. They were very transparent and explain the whole process to me and also what would happen in certain scenarios. The explained that I would be consulted with the Provider Relations team and also would receive updates via auto reporting from Credily, the provider portal platform. They told me I can setup an account and log in 24/7 to view live updates of my applications! This is so exciting! I can see updates on Credily whenever I want! Thank you Bikham Healthcare!! I am excited about being in-network with insurances! I HIGHLY recommend Bikham Healthcare and TRUST them to get the job done! Every company deals with some negative reviews, and it is impossible to make everyone happy! I still would recommend them due to their commitments to me and our organization!!

DO NOT USE Bikham Healthcare for your credentialing needs. They are scammers ! The company was very responsive during the initial phase of communication until I signed a contract with them. Once they get the money, they disappear. I have to chase them to get an update. THEY are scamming me so I looked for another company to do all my credentialing. This new company I hired was efficient, got all my documents and started the process of my provider enrollment. I got all my credentialing application done in 24 hours. They have not done anything, they refused to refund all my money. I wasted so much time and money with this company!!!THIEVES!!!!

We have had so much success with this company!

Bikham Healthcare, is a thrustworthy company, they are one of the best at what they do, credentialling .I have entrusted to them my company credentialling with several payers, although not completted yet, they are making the process so easy and understandable to me, they keep up with timely updates, they are very polite and go above and beyond to answer any question you may have about Credentialling.I will highly recommend Bikham Healthcare to any one looking for credentialling with differents payers. Armand Nguetsop, CEO,High Rise Health care Services LLC.

Rajat was wonderful to deal with. He kept me in the loop the whole time. He was having trouble getting things submitted due to the site. But he was presistent and kept at it until they were submitted. I have full confidence that he will continue to follow up and make sure we are approved very quickly. Aileen the salesperson was also very timely and very helpful when I was experiencing issues before the info got to Rajat. The time between Aileen and Rajat was frustrating. I was not kept informed as to what was happening with our submittal. I like to know the steps and know that things are being handled. Aileen and Rajat are very responsive. Hope you get them to help you.