Bikes OnlineReviews of bikesonline.com

Pricing was fair, and shipping was quick. I had no issues that required any customer service support so all good.

Ordered from Bikes online and their amazing communication and fast shipping have made me a customer for life, I am really enjoying my Polygon Xtrada 5

I couldn't believe the bike frame I purchased had a great price.

bought Marine Alcatraz 24" and both the tyres got busted one after another successively with in two days. the Customer service is more focussed on paying refund rather than fixing the fundamental issue of having a strong quality control systems in place. The worst part is how such a reputed bikes which are sold as premium models cost $900 and how obnoxious could the customer service be dealing with such fatal, fundamental lapse in the processes. I am very sorry to say that this is mere exploitation of vulnerable customers in view of it being the ecommerce business setup. I totally regret and despise.

I called to ask about a specific bike I was interested in. I found out after much rude behavior by the sales rep including saying my name four times while I was speaking, apparently to get me to stop talking so he could sell me something else, that they were not going to carry this bike in inventory. He wanted my business so bad he hung up on me. Yes hung up on me.

Very happy with the purchase, price, delivery time, and packaging. Everything went very well, and thanks to Bikesonline for the toolbox and additional accessories. Recommended, I would definitely buy a bike again. The bike is beautiful, well-built, and very fast, faster than I expected. Polygon will undoubtedly be a benchmark brand.

Great website, fast shipping. Love ordering bikes from these guys!

Fast shipping and product was in excellent condition and most of all great low price!