BikesDirect.comReviews of bikesdirect.com

Picked up a 2026 Motobecane Mulekick Ti PRO and I’m seriously impressed. The craftsmanship on this thing is legit with clean welds, nice finish, and it just feels solid. For what I paid, the value is ridiculous, especially with the components it comes with. Everything runs smooth and the fit is dialed in, so it’s comfortable on long days but still has that snappy, responsive feel when you want to get after it. The buying part was just as good as the riding. Working with Larry at BikesDirect was a pleasure. Super easy process, quick replies, and he kept me in the loop the whole way. Honestly, if you’re in the market for a titanium gravel bike that won’t break the bank but still checks all the boxes, the Mulekick Ti PRO should be on your short list.

Bike is awesome, although it came with a flat but one of there workers helped me out within 24 hours(Larry). Who ever is the manager give that person a raise or promotion. Thanks bikes direct:$

I could not find a bike. Every time I found one (many) that matched my basic requirements, it was sold out or not available. I tried for three months. The inventory never changed. I was never able to purchase a bike from them. I think their prices are great. Their bikes (only looked at road bikes) are very good. But they aren't actually available. I was hoping fo more from this company/website. I ended up ordering from a competitive website with more "actual/available" options.

I am a tall guy, 6'2, and looked at a lot of bikes until I found the right one. The Mango long board from Bikes Direct fits me perfectly! The angled seatpost makes pedaling much more comfortable and gives a longer reach to the handlebars so I sit more naturally. When I was putting it together, the top nut for the handlebar was damaged in the package. I notified Bikes Direct by email, and Larry answered me promptly. He sent me a new top nut right away. I am enjoying riding this bike with my wife now that I am retired!

Very happy with the purchase. Shipped quickly and arrived as described. A nut and bolt were missing that appeared to have come off in shipping, but after sending an email to Larry, a replacement was sent out promptly. Highly recommended!

I've always been happy with bikes direct. I have purchased four bikes from them over the years and have always been impressed with the quality. I do wish that they had specific model assembly manuals because I have messed up building out a couple of the bikes.

Larry is just so knowledgeable and helpful. He resolves problems and clearly cares about customers.

I bought two bikes from them one for my wife and one for my son. Excellent quality, great price and fast shipping. Two months later I ran over the rear tire of my son's bike. I contacted Larry and he was extremely helpful with very fast responses to my emails. He got me a new rear tire fast! Thanks again Larry!