Bigbigmart.comReviews of bigbigmart.com

Response from Bigbigmart.comOct 4, 2023

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your experience with us. We always strive to provide the best service to our customers, and your feedback serves as an affirmation of those efforts. We truly appreciate your support and hope to continue meeting and exceeding your expectations. If there's anything else we can assist you with in the future, please don't hesitate to let us know.

Response from Bigbigmart.comSep 30, 2023

Thank you for the positive star review! We're thrilled to hear that your online purchase experience was a good one. Your feedback means a lot to us and motivates us to continue delivering top-notch service. We hope to serve you again soon!

Response from Bigbigmart.comSep 30, 2023

Thank you for the 5-star review! We're delighted to know that your online purchase experience met your expectations. Your feedback is invaluable to us, and we hope to serve you again soon. Thanks for choosing us!

Response from Bigbigmart.comSep 29, 2023

Thank you for taking the time to leave us a 5-star review regarding your experience. We strive to offer the best service possible, and it's truly gratifying to know that you had a positive experience with us. We look forward to serving you again in the future!

Response from Bigbigmart.comAug 3, 2023

We're truly sorry to hear about your recent experience with our shipping process. We always aim to deliver our products in a timely and efficient manner, and we apologize if we have fallen short on this occasion. Regarding your order, the Fedex carrier encountered an issue while delivering your package. We sincerely apologize for this delay. We have promptly refunded the full amount to your account. If you have not yet received it or if you have any questions, please contact us at [email protected] and we will respond to you as soon as possible.

Response from Bigbigmart.comJun 23, 2023

Thank you for bringing this to our attention and I'm truly sorry to hear about the difficulties you've faced with your recent order. We would like to assist in making this right. We invite you to reach out to our customer service team directly at [email protected], so we can further discuss potential solutions to this issue, which could include a full refund or resending the order if available.

Response from Bigbigmart.comAug 3, 2023

Hi Farhat, We sincerely apologize for disappointing experience. As we have emailed support, we have fully refunded the money to your account. If you have any additional questions or concerns, we will support you as soon as possible. Thank you for your patience and for bringing this matter to our attention. Your satisfaction is very important to us, and we look forward to resolving this issue to your satisfaction.

Response from Bigbigmart.comAug 3, 2023

Hi Bruce, UPS encountered a few issues beyond their control, causing a delay in the delivery. We sincerely apologize for this incident. We have fully refunded the money to your account. If you have any additional questions or concerns, we will support you as soon as possible. Thank you for your patience and for bringing this matter to our attention. Your satisfaction is very important to us, and we look forward to resolving this issue to your satisfaction.