Bigbigmart.comReviews of bigbigmart.com

Response from Bigbigmart.comOct 13, 2023

Thank you for the 5-star rating! We're delighted that our prices and availability stood out for you. Your feedback is valued and appreciated!

Response from Bigbigmart.comOct 13, 2023

Thank you for the feedback! We appreciate your recognition of our timely delivery and pricing. We look forward to hearing your thoughts on the product quality once used. If you have any other needs or questions in the future, please don't hesitate to reach out. Thanks again and have a great day!

Response from Bigbigmart.comOct 13, 2023

Thank you for taking the time to leave us a 5-star review! We're thrilled to hear that you found exactly what you were looking for at a better price on our website. Our goal is to provide quality products at competitive prices, and we're glad we could meet your expectations. We understand the reservations that come with trying out a new site, especially when there are mixed reviews. We're so happy that your experience was positive and that your order arrived on time and in great condition. Thank you for giving us a chance, and we look forward to serving you again in the future. Happy organizing with your Closet maid section!

Response from Bigbigmart.comOct 13, 2023

Thank you so much for the 5-star feedback! We're delighted to hear that everything went seamlessly for you. Our team strives to provide the best service and it's always rewarding to hear from satisfied clients. If you have any other needs or questions in the future, please don't hesitate to reach out. Thanks again and have a great day!

Response from Bigbigmart.comOct 11, 2023

Thank you so much for your 5-star review! We're thrilled to hear that you had a positive experience with our pricing and shipping speed. We always strive to offer the best value and service to our customers. Look forward to serving you again soon! 😊🛍️

Response from Bigbigmart.comOct 10, 2023

Hi Virgina, thanks for reaching out. We only agree to return on condition that our product has a problem or damage. Please provide the reason you want to return and attach a photo of the product with the problem.To know more about our return policy please visit this link: https://bigbigmart.com/returns-refunds/. Could you please contact our customer service team directly at [email protected] so we can arrange the solution for this trouble? Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience. We hope to have the opportunity to regain your trust in the future.

Response from Bigbigmart.comOct 10, 2023

We sincerely apologize for the inconvenience and frustration you've experienced. Your order was damaged when on the way to you. So we have to return this package and issued a full refund to you. We also send you email notification via email. Please double checked your spam folder. Additionally, we will be reviewing our communication channels to prevent such issues from occurring in the future and to better assist our valued customers like you.

Response from Bigbigmart.comOct 4, 2023

We are truly sorry to hear about the issues you've encountered with our pool bean bag chairs. Quality is a top priority for us at Bigbigmart.com, and it's clear that we did not meet your expectations—or ours—on this occasion. Could you please contact our customer service team directly at [email protected] so we can arrange the solution for this trouble? Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience. We hope to have the opportunity to regain your trust in the future.