Bigbigmart is a sneaker clothing brand focused on sneaker matching shirts—graphic tees designed to complement the colors and character of your favorite kicks.
Bigbigmart.com (bigbigmart.com) has 425 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Website
bigbigmart.com
Category
Clothing & Underwear
Location
Gardena, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 83% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Easy to navigate website ordering was no problem. The only complaint would be shipping was a little slow.
Response from Bigbigmart.comApr 15, 2026
Thank you for taking the time to share your experience with us.
We are happy to hear that you found our website easy to navigate and the ordering process smooth. However, we sincerely apologize that the shipping took longer than you expected. We know how important it is to receive your items promptly, and we are currently working with our delivery partners to improve our shipping speeds.
We appreciate your honest feedback, as it helps us identify areas where we can grow. We hope to have the opportunity to serve you again and provide an even better experience next time!
BM
BM
delivery confusion and lack of response
I received my order through Amazon Prime, even though I ordered from you. To clear up the confusion and to make sure that it is OK, I wrote an email to the customer service, but I have gotten no response so far.
Update:
The supplier responded and clarified the issue. They brought my attention to the fact that they had already responded to my request: That was true. I found their response in my spam folder. I am thankful for the clarifications. In the future, please inform the customer when the order is to be fulfilled by another company.
Response from Bigbigmart.comOct 20, 2025
We actually replied to your previous email — could you please check your inbox or spam/junk folder in case our message was filtered there? Please let us know once you’ve checked, and we’ll be happy to assist further if needed.
Update: Thank you so much for your kind update and for taking the time to clarify the situation. We truly appreciate your understanding and are glad that everything has been sorted out.
We also sincerely apologize for not informing you earlier that your order would be fulfilled through a third party — we completely understand how that could have caused some confusion. We’ll make sure to communicate this more clearly in the future.
ME
Merwyn
Comprehensive review of the: OHIO STEEL 5026V2 Pro Grade Lawn Sweeper
Comprehensive review of the:
OHIO STEEL 5026V2 Pro Grade Lawn Sweeper
This is a long, initial use, review.
Giving the model # unfortunately most reviews are generalized.
NO, THIS IS NOT an unpackaging, just recieved, review, either)
Let’s start with if we were to give a 1-10 score, 1-5 stars…review.
(A very commendable 8.5 of 10 , 4 stars)
Sorry, no 10’s, or 5’s ever given.
Spend the money for this
Noteworthy,
This WAS NOT EVEN, REMOTELY, a HIGHER PRICED MODEL!!
—Not an impulse buyer, so we researched, read reviews, and looked at an extensive amount of makes and models. Best quality, construction, and size for our needs available i.e… pre-purchase.
Purchased on-line
— This is big, very big, perfect for our large area yard..
PEOPLE, ITS HEAVY!! (Awesome)
— Read some review/complaints of receiving damaged.
Received from “vendor” a bit damaged,
Seeing how Fed - -, handled it, even here, while dropping it off!! Not surprised, and NOT a manufacturer issue, very well packaged!!
(cosmetic damage only, As an able bodied person, quite easily fixed)
— Assembly, 100% great, directions, list of parts, and ease of.
WOW?? If you’re having trouble with this assembly??
— Fit, form, and function. Sweeper bar, design and function is great. Even though directions said not to use in too wet of conditions, we did!, And worked quite well!
Sweeper height adjustment, EASY, stayed in position Hopper, is well made.
Dumping function is great (again, great!)
Hitch and tow bar (of THIS MODEL) is the strongest and the adjustability is a bonus. (Both the strength and the ability to offset the tongue, are a major reason for this purchase!!)
— The Questionable, Needs improvement, Not good…
Plastic wheels and drive gear? Come on Ohio Steel, you’re a steel manufacturing company (steel)…??
How long will the plastic drive gear last… Only time will tell!
However we went into this purchase knowing about the plastic drive….!! most all makes are???
Sweeper bristles, over time will these hold up?
SO FAR SO GOOD. (Question?) are these replaceable?
Hopper frame, could be more substantial, heavier duty. The weight would help the sweeper from bouncing, worry about the longevity of the Hopper!!
OUR ISSUE!-1st time use (SEE PHOTOS)
The hopper bag, when dumping, rests on top of the sweeper steel housing, a 90* bent sharp edge of steel
with sharp corners…. I, we, left the hopper bag folded up, (dump mode) drove a short distance, these sharp corners tore the hopper bag slightly. THIS IS A WEAR POINT even if just while dumping.
These tears will only get worse!!
Possible fixes: Seam that metal edge, make it so the hopper doesn’t contact that edge, put wear protection on the hopper fabric…??
It’s up to time will tell, replacement parts and Ohio Steel Customer Services… For now (initially) Very pleased with our choice, decision, and purchase.
Response from Bigbigmart.comOct 20, 2025
Thank you so much for your detailed and thoughtful review! Your feedback is incredibly helpful and will surely assist other customers who are considering this product. We truly appreciate you taking the time to share your experience.
KE
Kevin
Thought I purchased item too quickly…
Thought I purchased item too quickly from a website I didn’t know enough about when I saw a price that was too good to be true. Item arrived in a timely manner and charged my payment method accurately the advertised price. No regrets ordering from Bigbigmart
Response from Bigbigmart.comJun 9, 2025
Thank you so much for giving us a chance and sharing your experience! We're glad to hear your order arrived on time and as expected. If you ever need assistance in the future, we're here to help.
JM
Jane M.
All good on garden hose but the garden…
All good on garden hose but the garden hose holders were no longer available after my order was received and processed. Disappointed. However, your notification of the out-of-stock product was quick and efficient. Customer Service was excellent.
Response from Bigbigmart.comApr 4, 2025
Thank you so much for your thoughtful review! We're truly sorry the garden hose holders were no longer available — we completely understand the disappointment. However, we're glad our customer service team was able to notify you promptly and assist you efficiently. We appreciate your understanding and hope to serve you even better next time! 🌿😊
JS
JAMES S.
Reasonably priced .
Keeping price reasonable & great accurate product.
Response from Bigbigmart.comFeb 4, 2025
Glad to hear you’re satisfied! We appreciate your support and look forward to serving you again. 😊👍
RM
Rick M.
I’ve been looking for this pan
I’ve been looking for this pan, forever. Calphalon discontinued it. But I found it on your website. My only minor complaint was, I never did see any tracking information. But still, it arrived just fine, in a matter of a few days.
Response from Bigbigmart.comOct 8, 2024
Thank you for your kind words! We're so glad to hear that you finally found the pan you’ve been looking for. It’s great to know it arrived safely and quickly.
I appreciate your note about the tracking information. We're always working to improve our service, and your feedback helps us do just that. I'll make sure to pass this along to our team so we can work on ensuring tracking details are provided more clearly in the future.
If you need anything else or have any further questions, feel free to reach out. Thanks again for choosing us, and we hope you enjoy your new pan!
RD
Robert D.
They dropped the ball but then picked…
They dropped the ball but then picked up the ball on my mistake and then gave me a discount on my mistake and then I ordered the right wrench and I gave them to a friend thank you
Response from Bigbigmart.comOct 2, 2024
Thank you for your understanding and for giving us the opportunity to make things right! We’re glad we could assist you and offer a discount on your order. It's great to hear that everything worked out in the end, and we hope your friend enjoys the wrench! If you ever need anything else, we’re here to help.