BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

Patient
May 30, 2020
Excellent service!!!
Excellent service!!!! Highly recommend.
Response from BetterMed Urgent CareJun 30, 2020
Glad we could be there for you! Thank you for taking the time to rate your visit and recommend us.
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Patient
May 30, 2020
Good service
By making an appointment there was no wait.
Response from BetterMed Urgent CareJun 30, 2020
Thank you for taking to time to leave a review, we appreciate it!
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Patient
May 29, 2020
All staff at front desk was…
All staff at front desk was professional and friendly. Actual provider was condescending and rude.
Response from BetterMed Urgent CareJun 30, 2020
Hi, thank you for sharing your experience with us. We are so sorry you had a negative experience with your provider. We are always looking for ways to improve and appreciate your feedback.
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Claire M.
May 29, 2020
Very friendly staff
Very friendly staff. Seen in timely manner.
Response from BetterMed Urgent CareJun 30, 2020
Thank you for taking to time to leave a review, Claire. We appreciate it!
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Linda S.
May 29, 2020
Covid testing
Could not have been any nicer or more accommodating
Response from BetterMed Urgent CareJun 30, 2020
We love to hear that, Linda! Thanks for the review and we hope you're feeling better.
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Daniel
May 29, 2020
Daughter was traumatized by this visit
Dr. Goodwritch ( not sure if that is correct spelling) was extremely rude and traumatized my 7 year old daughter. She had an attitude the entire time and no compassion for her patient. We are also being charge $400+ out of pocket for this visit. So considering our experience this is not well worth the money.
Response from BetterMed Urgent CareJun 30, 2020
Hi Daniel, thank you very much for taking time to leave feedback. We are so sorry that your daughter had such a negative experience with us. Compassionate care is something we always strive to deliver and we are sorry that she did not receive it. That is not acceptable. We will be sharing your feedback with the site manager.
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Matthew N.
May 29, 2020
Nurses or nurse assistants have no clue…
Nurses or nurse assistants have no clue about charges or who is responsible for charges. With or without insurance. Next thing you know, you have massive bills from labs etc....
Response from BetterMed Urgent CareJun 8, 2020
We are sorry that you had a less than positive experience with us. Please e-mail Tina Lester, Director of Billing, at [email protected] or call (804) 377-9111. She will gladly discuss your billing issue with you.
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Sonia P.
May 29, 2020
I went to do a covi19 test people was…
I went to do a covi19 test people was so professional polite and explain you everything what ganna happened love it.
Response from BetterMed Urgent CareJun 18, 2020
Thanks for the review! We're here for you when you need us. 🙂
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